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- Registered: 2017-07-24
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1＃ Go Tothis system is beyond bad, ive missed 7 days in the past 2 months simply because your calendar system doesnt work, i am not the only person who has missed days as well, f2p shouldnt have to screen every single single day to prove to you that they clicked it, i was online, i open benifit hall, i do it on mutliple accounts, i get people to visually verify that i clicked it and it still doesnt work, even screenshots of the days ticked with time stamps wont get you a refund, so yea, theres an issue here
please dont tell me to go tell customer support at end of the month cause they will just ignore me and others again, fix this poorly designed bug ridden feature, make it make it automatic for ALL PLAYERS not just jonin medal users, this is bugged and doesnt work, and to top it off customer support wont give you it even if you prove it so theres no point in complaining
This post was last edited by Akidonoki at 2017-5-7 10:30 -
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- Registered: 2017-07-24
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- Registered: 2017-07-24
- Topics: 34
- Posts: 355
- Belerephon On 2017-05-07 09:56:45
- being rude to people you want to help you with something is bad way to get their cooperation . I suggest you reword this if you want them to take you seriously.
when they start actually doing there job and treat players like human beings then ill treat them like a company -
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- Registered: 2017-07-24
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- Akidonoki On 2017-05-07 10:03:11
- when they start actually doing there job and treat players like human beings then ill treat them like a company
Yes but if you want them to fix it submitting a bug report in a constructive manner is more likely to get it looked at rather than deleted out of hand because of the language used. -
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- Registered: 2017-07-24
- Topics: 34
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- Belerephon On 2017-05-07 10:05:11
- Yes but if you want them to fix it submitting a bug report in a constructive manner is more likely to get it looked at rather than deleted out of hand because of the language used.
it gets deleted regardless of what language i use, and ill get ignroed regardless because i dont pay massive amounts of money, just like my support queries get completely ignored every single time regardless of how politely i word it, so im going to do it this way regardless of how you think, because im going to get ignored regardless, id atleast like to get the benifit of whining about it in a public location if im going to get shafted regardless This post was last edited by Akidonoki at 2017-5-7 10:11 -
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- Registered: 2017-07-24
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- Akidonoki On 2017-05-07 10:08:14
- it gets deleted regardless of what language i use, and ill get ignroed regardless because i dont pay massive amounts of money, just like my support queries get completely ignored every single time regardless of how politely i word it, so im going to do it this way regardless of how you think, because im going to get ignored regardless, id atleast like to get the benifit of whining about it in a public location if im going to get shafted regardless This post was last edited by Akidonoki at 2017-5-7 10:11
Trust me i feel you 100% im probably the one person on the forums who gives Oasis the most flak . However if its a real bug the best way to get it solved is try to only present the facts so they dont have an excuse to delete it out of hand. This post was last edited by Belerephon at 2017-5-7 10:27 -
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- Registered: 2017-07-24
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Hey
It's counterproductive to ask for assistance and complain at the same time. I'm more than willing to help but if you're gonna act extremely negative, I'll be inclined otherwise. Also, this isn't your specific thread to rant. However, I'll heed this advice.
Do the following >
Contact "Support" on your client or browser.
Explain the situation thoroughly and include screenshots involving your full client + CPU time and the calendar itself. That way it saves time and helps the CS system.
Also, you're being warned for some of your comments.
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