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- Registered: 2017-07-24
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1＃ Go ToGreating Oasis, Players, Devs and everybody else who reading this.
Today I encountered pretty dissapointing bug/issue or whatever you want to call it...
So what happened, last month I reached Sixth Path Sennin in Arena, but didnt claim rewards yet, and when finally today I decided to claim them, turns out I dont even have that mail anymore, so there is nothing to claim. Basically I lost ALL rewards.
So I started investigating how it is possible, went throught all the mails and couldnt even find Arena Reward mail, turned out LATEST mail I had in my mail box was from 02.04.2017, since we receive arena reward mail on the first of each month, it just got "kicked out" from the mail box, since I had 10 pages of mails. From my understanding we can`t have more than 10 pages of mail?! Which isn`t mentioned anywhere...
So even if u have some attachements in those mails, they just dissapear.
Unfortunatelly, I tried to clean my mail box, in hope those missing mails will come back, but as you understand by now, it didnt happen.
Could you guys, please, have a look on this and hopefully I could get my Arena Rewards back..
UID: 200000088652999
Server ID and Server Time-Zone: S112 Jinin UK
Character Name: xScaRx
Level: 90
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- Registered: 2017-07-24
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- Posts: 742
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- Registered: 2017-07-24
- Topics: 1
- Posts: 19
I know about 14 day limit, but only 9 days are gone.. And yet, mail is missing.
Since today is 10th of April, rewards everyone receive on 1th of April...
So there is message cap, that is not mentioned anywhere. Or I am wrong, and alliens stole my mail and rewards with it..
This post was last edited by xScaRx at 2017-4-10 19:36 -
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- Registered: 2017-07-24
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Just out of curiosity, why didn't you claim them when they were in mail?
I personally always claim everything cause I like to clear my mailbox, and I understand if you didn't claim the reward, the mail can still be deleted. So I was afraid I'll accidentally delete my reward one of these days. -
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- Registered: 2017-07-24
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I just left it to claim it later...
Yes you are right, it can still be deleted, but there is announcement coming up that you are trying to delete mail which still contains some attachement. So its pretty impossible to delete it by accident...
And I am very sure, I haven`t claimed it or deleted it.. -
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- Registered: 2017-07-24
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- Registered: 2017-07-24
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- cretude On 2017-04-10 22:35:30
- Before receiving any mail with rewards from arena you should enter in Arena... not just mail.
I am sorry, but this is gonna help me how?
What you wrote is absolutely useless, because if you GET the mail with rewards, it means you ALREADY entered arena after the season restart. Which I had done already on first of April because I am playing this game EVERY SINGLE DAY. This post was last edited by xScaRx at 2017-4-10 22:55 -
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- Registered: 2017-07-24
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- Registered: 2017-07-24
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- Registered: 2017-07-24
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- Jori. On 2017-04-10 23:45:24
- thats not possible ... prolly you delete it in a fast reaction and you will not remember it...
Have you tried it yourself? Because I am 100% sure I havent claimed them, and rewards are not in my mailbox anymore, despite having them on first of April. And I had 10 full pages of mails in mailbox. So please, don`t tell me it is not possible, because I am sure that is what happened.. This post was last edited by xScaRx at 2017-4-11 02:42 This post was last edited by xScaRx at 2017-4-11 02:43 -
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- Registered: 2017-07-24
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- Registered: 2017-07-24
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