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[ Bugs ] My check in reverted and didnt count?

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  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 50
On 2017-04-06 04:52:44Show this Author OnlyDescending Order
1# Go To
I play f2p, and am on daily for hours. I never miss a check in, and e*ially not this month when i can obtain hibihime for free since I like to obtain every ninja possible.

Yesterday i checked in like normal and done everything, today when i went to check in it reverted yesterdays and no longer has it checked off, however it still has every day prior to yesterdays checked off.

If you could pull up a log to check users activities,etc it would verify i did indeed check in. Back when i was a developer for my game we had a system set in place to easily verify users situations such as these. "idk if you have something similar or not"


Hope can have some insight for this being able to be fixed
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-04-06 12:19:40Show this Author Only
2#
Hey

We continuously encourage players to remember to check-in via the calendar.
However, if you feel like you've manually checked the calendar and it didn't record.

Do the following >
Contact "Support" on your client or browser.
Explain the situation thoroughly and include screenshots involving your full client + CPU time and the calendar itself. That way it saves time and helps the CS system.

Hope that helps.
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