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[ Other ] Group Member *ed~! Please Help~!

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  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 49
On 2017-04-03 07:21:18Show All PostsDescending Order
1# Go To
A group member of mine today has had his account stolen, on s335 Quicklime. And he cannot log in to the game, or the forums as he has had all passwords changed on him. Im not sure what can be done about it, he has sent an enquiry to customer support, but i was hoping maybe I could provide some supporting evidence.
He was originally a level 77 Azure Fang with 2kk power, name was Leo. I have done some investigating (having been on the server from day one, and having limited numbers I am familiar with the names) and found that his account name has been changed to Queen, and changed to Lightning Main.

The new name "Queen" has activated do not disturb mode and cannot be contacted, team changes suggest that whomever is on there at the moment is still active, but that is all the information I possess.

Please if there is any other evidence i can provide, let me know and I will do my very best to provide.

~Poke~
  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 49
On 2017-04-03 08:38:54Show All Posts
3#
wait. so if this has happened before... then the password supplied cannot of been changed? at all?
  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 49
On 2017-04-03 08:53:00Show All Posts
5#
Ok so basically this has happened in the past, what im asking you is, if he has recovered his account before and had a new password supplied, is it even possible for that password to be changed?
  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 49
On 2017-04-03 08:57:50Show All Posts
7#
Ok no problem thank you for your assisstance Tobei. On a side note, if we know who is taking other player's accounts is there anything we can do to report the situations?
  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 49
On 2017-04-03 09:06:06Show All Posts
9#
Yes I understand that, as group leader i also try to stop them making bad decisions.
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