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[ Other ] Account blocked Please help Tobei dont ignore me lol

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  • Registered: 2017-07-24
  • Topics: 102
  • Posts: 177
On 2017-04-03 07:14:32Show this Author OnlyDescending Order
1# Go To
About a week ago i did a recharge accedently with the wrong credit card , i asked for a refund *i didnt spend the ingots* and my account was blocked , i had the full intent of paying for the ingot , i wrote a ticked to customer service quite a few times and the only reply i get is ( you owe us money ) i had followed the link a week ago and have paid what i owed to Oasis sent in written form and also taken a photo of my credit card . still havent got my account reinstated after 6 days , this process shouldnt take this long at all i just wanna play naruto lol
This post was last edited by 102***@facebook at 2017-4-3 07:48 This post was last edited by 102***@facebook at 2017-4-3 07:48
  • Registered: 2017-07-24
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On 2017-04-03 07:50:51Show this Author Only
2#
so not even forum mods know what to do? lol
  • Registered: 2017-07-24
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On 2017-04-03 08:40:24Show this Author Only
3#
  • skitza On 2017-04-03 07:50:51
  • so not even forum mods know what to do? lol
Patience.
As I'm only but a single person.

From the screenshot, It's still being verified.
Relay your information here and I'll check with the team on your case.

UID/In-game Name/Server
  • Registered: 2017-07-24
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On 2017-04-03 08:46:12Show this Author Only
4#
  • Tobei On 2017-04-03 08:40:24
  • Patience.
    As I'm only but a single person.

    From the screenshot, It's still being verified.
    Relay your information here and I'll check with the team on your case.

    UID/In-game Name/Server
UID:200000089844267

server:: 140 Yugao , HK

charicter name : Skitza
  • Registered: 2017-07-24
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On 2017-04-03 08:51:31Show this Author Only
5#
  • skitza On 2017-04-03 08:46:12
  • UID:200000089844267

    server:: 140 Yugao , HK

    charicter name : Skitza
Thank you, please be patient.
  • Registered: 2017-07-24
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  • Posts: 177
On 2017-04-03 09:16:01Show this Author Only
6#
  • Tobei On 2017-04-03 08:51:31
  • Thank you, please be patient.
thanks im having withdrawals its been a week lol
  • Registered: 2017-07-24
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On 2017-04-03 09:42:26Show this Author Only
7#
  • skitza On 2017-04-03 09:16:01
  • thanks im having withdrawals its been a week lol
Hey, Which payment option did you use?

And if money was taken from your account?
Normally your account should automatically be unbanned. Check with your bank to see if the payment went through. If it has, let me know. (Possible with screenshots)
  • Registered: 2017-07-24
  • Topics: 102
  • Posts: 177
On 2017-04-03 09:48:24Show this Author Only
8#
  • Tobei On 2017-04-03 09:42:26
  • Hey, Which payment option did you use?

    And if money was taken from your account?
    Normally your account should automatically be unbanned. Check with your bank to see if the payment went through. If it has, let me know. (Possible with screenshots)
can i inbox you with the screen shots i dont want my card posted on here , and no the money hasnt been taken from my account , i choose to pay with credit card on the option screen shot above
  • Registered: 2017-07-24
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On 2017-04-03 10:15:53Show this Author Only
9#
  • Tobei On 2017-04-03 09:42:26
  • Hey, Which payment option did you use?

    And if money was taken from your account?
    Normally your account should automatically be unbanned. Check with your bank to see if the payment went through. If it has, let me know. (Possible with screenshots)
is there another payment option that is immidiate?
that i can do right now , only option its givin me is is to fill out a form and take a photo of my credit card, i did this a week ago and nothing has happend
  • Registered: 2017-07-24
  • Topics: 102
  • Posts: 177
On 2017-04-04 05:23:38Show this Author Only
10#
  • skitza On 2017-04-03 10:15:53
  • is there another payment option that is immidiate?
    that i can do right now , only option its givin me is is to fill out a form and take a photo of my credit card, i did this a week ago and nothing has happend
any updates?
  • Registered: 2017-07-24
  • Topics: 34
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On 2017-04-04 07:40:19Show this Author Only
11#
  • skitza On 2017-04-04 05:23:38
  • any updates?
None yet, Please be patient.
  • Registered: 2017-07-24
  • Topics: 102
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On 2017-04-04 10:15:08Show this Author Only
12#
ok then i guess , i just got this This post was last edited by 102***@facebook at 2017-4-4 10:17
  • Registered: 2017-07-24
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On 2017-04-04 10:16:23Show this Author Only
13#
this is what i just got . what link how can u need to delay a link post lol
  • Registered: 2017-07-24
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On 2017-04-05 06:27:55Show this Author Only
14#
  • skitza On 2017-04-04 10:16:23
  • this is what i just got . what link how can u need to delay a link post lol
Because they're confirming issues with your account. Give it time, they'll provide the link for you.
  • Registered: 2017-07-24
  • Topics: 102
  • Posts: 177
On 2017-04-05 07:14:26Show this Author Only
15#
  • Tobei On 2017-04-05 06:27:55
  • Because they're confirming issues with your account. Give it time, they'll provide the link for you.
how does it take 7 days to confirm a issue with the account , just send me the link so i can pay the dam money lol , issue solved
  • Registered: 2017-07-24
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On 2017-04-05 08:18:17Show this Author Only
16#
try Paypal... easy and safe :)
  • Registered: 2017-07-24
  • Topics: 102
  • Posts: 177
On 2017-04-06 06:52:41Show this Author Only
17#
  • cretude On 2017-04-05 08:18:17
  • try Paypal... easy and safe :)
that would be good but still doesnt excuse the fact its taken them 7 days to send a link lol , i just want this settled , they are delaying me giving them money This post was last edited by 102***@facebook at 2017-4-6 10:49
  • Registered: 2017-07-24
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On 2017-04-06 10:51:37Show this Author Only
18#
  • Tobei On 2017-04-05 06:27:55
  • Because they're confirming issues with your account. Give it time, they'll provide the link for you.
7 days mate what is this a joke? lol
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-04-06 13:08:08Show this Author Only
19#
  • skitza On 2017-04-06 10:51:37
  • 7 days mate what is this a joke? lol
I'll message them to expedite your case.
  • Registered: 2017-07-24
  • Topics: 102
  • Posts: 177
On 2017-04-07 22:05:49Show this Author Only
20#
  • Tobei On 2017-04-06 13:08:08
  • I'll message them to expedite your case.
still nothing last message from support was 3 days ago , still a unanswerd ticket , is this is what to be expected all the time for something so simple?
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