Complaint from a "whale"

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[ Suggestions ] Complaint from a "whale"

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Ragnet

Registered: 2017-07-24
Topics: 8
Posts: 90

On 2017-03-27 02:55:50 ｜ Show All Posts

4＃

I think it might just be your playstyle

It is a fair playing field but purely spending to get ahead is an act of self harm. Refines and other things are based around an rng model so it is not best to just spend but spend at points that reduce this risk of failure such as when refines are 50% of the shop value or below and not around shop value. Without realization of risk it is pretty short sighted to say paying more is better.

I feel that you assume the value of a ninja is related to how much one must spend for the ninja and this is an error in judgement. Ninjas are not that simple, such ninjas as kimimaro for example would be sss or godtier if we had a tier system since kimimaro is so good at doing his job, and you know what he is probably 5 star for every user currently playing.
In addition, most people wont try to collect all the ninjas and play a selective style. Therefore, they will get a ninja from recruit they find great and build a team around it and * with it for awhile. The game isnt forcing u to buy the newest ninja at every release. Paying a premium for a "collectible" that you could of waited for is kinda your fault not the games.

Ragnet

Registered: 2017-07-24
Topics: 8
Posts: 90

On 2017-03-27 03:41:51 ｜ Show All Posts

8＃

Loaf On 2017-03-27 03:09:30
Yes, you are correct many of things I said are due to impulsive buying. However, one of the key points of my thread was that they weren't even willing to fix a problem many mmo's would have no quarrel with. A simple refund for a misclicked purchase. Are they expected to do it for thousands of players? No. Why? Because it would flood their inboxes and be really annoying. Should they for someone who's paying over $1k a month? Yes. Because the better relation you have with a spender works out for both people.

But you have to realize, Oasis mods have historically deleted any thread that gave people an idea of the exact cost of many ninjas or future information about their availability. I don't feel good about that and I think it needs to change.

I agree. If they setup a better customer services setup, instead of expanding the server count and player base they have to deal with. They probably wouldnt be dealing with so many issues atm. However, i dont think there has been an improvement in the backend of the company to resolve your issues at this time which is sad. Mostly because their product relies on having a stable population.

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