You
1. I can't receive the ingots after topped up successfully.

Platform: Mini Client
Server ID: S120:Roshi
Character Name:NagoyaTextile
UID:200000095423378
Payment option:Bank Transfer
Was the money deducted from your payment account: Yes
Track ID: 1703241954060868
Screenshot(error page): essential information
Accurate Recharge Time:24-Mar-2017 07:54:03 PM