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[ Other ] SA/TI previous week issues question

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Lenowa
  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 49
On 2017-03-23 06:09:05 ｜ Show this Author Only ｜ Descending Order
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So I posted my issues during the previous week of SA/TI problems due to DST. The account remained bugged for the entirety of the week and I posted as requested on both Forum topics. We where told that compensation is being worked on and nothing after that but silence, I had sent in what was requested (TI/SA screenshots,uid etc.) I submit a support ticket last night requesting an update on the matter only to be told "Please let us know if your instances reset this week."

After this unsatisfactory answer I decided to submit a 2nd ticket in regards to the previous statement made by the mods on the forums; this time the response is to send a print screen of my TI/SA problems along with the server time, server id, character name, as well as computer time. Since this wasn't requested at all during the original topic of the issue on the forums I only have the original TI/SA screenshots showing that I didn't have any chances for the week. Can a Moderator please read over this and explain what I need to do from here.

Thank you
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ProfessorKenpac
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 8
On 2017-03-23 06:58:24 ｜ Show this Author Only
2＃
I'd like to second this. Everything was fixed and it works fine this week, however I'm still a week behind on TI/SA. I posted in both threads, and posted my screenshot. If there is something we're missing here please let us know.
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Prajit3
  • Registered: 2017-07-24
  • Topics: 33
  • Posts: 218
On 2017-03-23 07:18:34 ｜ Show this Author Only
3＃
they are working on it as the people lose more or less depending on power and lv so they need to give things to each person differently so the delay.
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超
  • Registered: 2017-07-24
  • Topics: 18
  • Posts: 268
On 2017-03-23 07:23:20 ｜ Show this Author Only
4＃
http://i.imgur.com/Y1XCo8E.png

patience people haha, they are sending rewards individually so i reckon it foes take a long time to roll out completely to everyone <:3_52:>
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Lenowa
  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 49
On 2017-03-23 08:50:10 ｜ Show this Author Only
5＃
Ok I didn't see that reply to the topics, however you don't seem to understand the point; I asked what is going on with everything and the question gets pushed aside, then I ask again to get someone who can actually answer and get a reply asking for things that wasn't asked for at all.
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-03-23 10:24:08 ｜ Show this Author Only
6＃
Hey

Your question is tied to the "What happened"
As I've explained in the past, a bug occurred that prevented TI/SA from resetting, it was connected to the DST issue.
Unfortunately, we couldn't fix it in due time. So we're providing players with the necessary compensation.

If you have posted within this thread during the week, You're set.
However, if you haven't. I'll need additional information.


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AhMazeln
  • Registered: 2017-07-24
  • Topics: 21
  • Posts: 214
On 2017-03-23 10:52:50 ｜ Show this Author Only
7＃
  • Tobei On 2017-03-23 10:24:08
  • Hey

    Your question is tied to the "What happened"
    As I've explained in the past, a bug occurred that prevented TI/SA from resetting, it was connected to the DST issue.
    Unfortunately, we couldn't fix it in due time. So we're providing players with the necessary compensation.

    If you have posted within this thread during the week, You're set.
    However, if you haven't. I'll need additional information.


So I have a question, I had posted in the original thread made about the issue where it was requested picture proof and all, but not the one you're linking here, will I be good to go then?
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-03-23 11:03:02 ｜ Show this Author Only
8＃
  • AhMazeln On 2017-03-23 10:52:50
  • So I have a question, I had posted in the original thread made about the issue where it was requested picture proof and all, but not the one you're linking here, will I be good to go then?
Compensation is only for the players who didn't get reset throughout the week.
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AhMazeln
  • Registered: 2017-07-24
  • Topics: 21
  • Posts: 214
On 2017-03-23 11:15:11 ｜ Show this Author Only
9＃
  • Tobei On 2017-03-23 11:03:02
  • Compensation is only for the players who didn't get reset throughout the week.
Hm, okay I understand.
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r3c0v3r
  • Registered: 2017-07-24
  • Topics: 50
  • Posts: 286
On 2017-03-23 12:47:58 ｜ Show this Author Only
10＃
  • Tobei On 2017-03-23 11:03:02
  • Compensation is only for the players who didn't get reset throughout the week.
So I was never reset and have various post about this. I believe I even stated Day 7 on there. Is there an ETA, i would like to catch up on my missing week of power.
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-03-23 13:24:28 ｜ Show this Author Only
11＃
  • r3c0v3r On 2017-03-23 12:47:58
  • So I was never reset and have various post about this. I believe I even stated Day 7 on there. Is there an ETA, i would like to catch up on my missing week of power.
I believe I've replied to you on your previous thread.

There's no ETA. The week isn't over yet friend.
https://cdn.leagueoflegends.com/*ers/slayer140/slayer-jinx-catface.png
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r3c0v3r
  • Registered: 2017-07-24
  • Topics: 50
  • Posts: 286
On 2017-03-23 22:23:33 ｜ Show this Author Only
12＃
  • Tobei On 2017-03-23 13:24:28
  • I believe I've replied to you on your previous thread.

    There's no ETA. The week isn't over yet friend.
    https://cdn.leagueoflegends.com/*ers/slayer140/slayer-jinx-catface.png
Thanks pal.
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  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 4
On 2017-03-24 00:52:09 ｜ Show this Author Only
13＃
Im having issues with Team Instance, i keep getting disconnected when trying to do TI's. Dced back to back like 6-7 times doing team instances today alone never happened before im on server 415 was just wondering if anyone else is having similar issues or knew a fix. I already reset my router, cleared my cache still dcing tho :s
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-03-24 09:04:46 ｜ Show this Author Only
14＃
  • On 2017-03-24 00:52:09
  • Im having issues with Team Instance, i keep getting disconnected when trying to do TI's. Dced back to back like 6-7 times doing team instances today alone never happened before im on server 415 was just wondering if anyone else is having similar issues or knew a fix. I already reset my router, cleared my cache still dcing tho :s
Is this also occurring on the browser?
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Shadoblaze
  • Registered: 2017-07-24
  • Topics: 16
  • Posts: 917
On 2017-03-26 07:14:36 ｜ Show this Author Only
15＃
  • Tobei On 2017-03-23 10:24:08
  • Hey

    Your question is tied to the "What happened"
    As I've explained in the past, a bug occurred that prevented TI/SA from resetting, it was connected to the DST issue.
    Unfortunately, we couldn't fix it in due time. So we're providing players with the necessary compensation.

    If you have posted within this thread during the week, You're set.
    However, if you haven't. I'll need additional information.


Hi Tobei,

I was just wondering if you are still sending out rewards and I just need to be patient, or if you've finished sending rewards and I didn't receive them?

Thanks
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r3c0v3r
  • Registered: 2017-07-24
  • Topics: 50
  • Posts: 286
On 2017-03-26 22:19:44 ｜ Show this Author Only
16＃
I too still haven't received the compensation
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stotious
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 81
On 2017-03-26 22:29:38 ｜ Show this Author Only
17＃
  • r3c0v3r On 2017-03-26 22:19:44
  • I too still haven't received the compensation
No one has. They haven't even started sending compensation out yet.
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Shadoblaze
  • Registered: 2017-07-24
  • Topics: 16
  • Posts: 917
On 2017-03-26 23:27:47 ｜ Show this Author Only
18＃
  • stotious On 2017-03-26 22:29:38
  • No one has. They haven't even started sending compensation out yet.
aparently some people have gotten compensation

http://forum.naruto.oasgames.com/en/forum.php?mod=redirect&goto=findpost&ptid=16540&pid=113804&fromuid=113

1500 coupons and cloth
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stotious
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 81
On 2017-03-26 23:58:53 ｜ Show this Author Only
19＃
  • Shadoblaze On 2017-03-26 23:27:47
  • aparently some people have gotten compensation

    http://forum.naruto.oasgames.com/en/forum.php?mod=redirect&goto=findpost&ptid=16540&pid=113804&fromuid=113

    1500 coupons and cloth
He received that after my comment. So I guess they're finally starting. Wow only 1500 coupons and some cloth? Pathetic compensation, it's exactly what I expected from Oasis though.
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Shadoblaze
  • Registered: 2017-07-24
  • Topics: 16
  • Posts: 917
On 2017-03-27 00:29:59 ｜ Show this Author Only
20＃
  • stotious On 2017-03-26 23:58:53
  • He received that after my comment. So I guess they're finally starting. Wow only 1500 coupons and some cloth? Pathetic compensation, it's exactly what I expected from Oasis though.
yup, especially when u consider they charge 500 coupons base for 1 gold tool and we lost out on 25 gold tools, so 11k coupon value lost just for ti, the loss of threads probably hurt alot of people too
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