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[ Bugs ] Sign in bug

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  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 13
On 2017-03-17 09:45:40Show this Author OnlyDescending Order
1# Go To
So I recently saw another thread posting this same bug, but it happened to me not five minutes ago. See, earlier today I signed in and hit the check mark in the benefit hall At that point, all of the days were checked, except for the one just about a week ago that i did indeed miss. When I commented on it to a group mate, he said that it had also happened to him. I know for a fact that we were on those days, his tuesday because he was in sage world that day and there hasn't been one since, so that's still on the board. I was also third in world boss that day, but we had one earlier today, so that's no longer up. However, I know I was there yesterday, because that was gnw, and I can prove I was there for that. We know we hit the clicks, because as previously stated, all checks were previously marked, and also it's the first thing that pops up every time we log in. Therefore, we would like to know if this will cause us to miss any of the rewards in the month, if it will continue, and if there will be any compensation. Here are the screenshots for the two accounts as proof.https://cdn.discordapp.com/attachments/260218835515211777/292108130333097995/unknown.png
https://cdn.discordapp.com/attachments/260218835515211777/292107825411391498/NarutoOnline170316213135.jpeg
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-03-17 13:19:43Show this Author Only
2#
Hey

Players need to manually check the calendar to receive a checkmark.
If you feel like you've done so and still remains a bug.
You may file a ticket towards Oasis explaining the situation.

To file a ticket. Click "Support" on either the client or browser.
To make the process faster, Include the following
Screenshot of your client/Server time/PC time and the calendar.
Plus your UID.

They can check and assist if it's indeed a bug or not.


Hope that helps.
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