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- Registered: 2017-07-24
- Topics: 10
- Posts: 96
1＃ Go ToSo again. I reported this already once, never got any support on this.
When unequipping runes, sometimes they just vanish into nothingness, I know multiple people who expirienced this.
Please look into this, thank you.
4 Gold runes died to this so far, RIP.
This post was last edited by Yunomegasai at 2017-3-1 04:13 -
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- Registered: 2017-07-24
- Topics: 6
- Posts: 16
It did happen to me once. The thing is, they don't "vanish into nothingness", when you click on 2 runes one after the other to quickly the game merges them, dunno why it does it but it happens. So to be safe, be sure to lock the runes that you use so that they can't get merged and be more careful.
p.s. I lost a gold fire rune lol -
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- Registered: 2017-07-24
- Topics: 10
- Posts: 96
- akakami On 2017-03-01 06:58:19
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It did happen to me once. The thing is, they don't "vanish into nothingness", when you click on 2 runes one after the other to quickly the game merges them, dunno why it does it but it happens. So to be safe, be sure to lock the runes that you use so that they can't get merged and be more careful.
p.s. I lost a gold fire rune lol
merged... without notification?! That's a bug and an annoying one too. -
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- Registered: 2017-07-24
- Topics: 34
- Posts: 4320
- Yunomegasai On 2017-03-01 08:12:39
- merged... without notification?! That's a bug and an annoying one too.
There's a verification before merging runes.
Although clicking too fast, players at times don't realize that they're combining runes.
Additionally, Runes don't just disappear.
As Akakami stated, please lock your runes to be safe. -
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- Registered: 2017-07-24
- Topics: 10
- Posts: 96
- Tobei On 2017-03-01 13:12:59
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There's a verification before merging runes.
Although clicking too fast, players at times don't realize that they're combining runes.
Additionally, Runes don't just disappear.
As Akakami stated, please lock your runes to be safe.
There was no notification. Iam not *, I don't think multiple people are either.
If I can get a guarantee to get compensated, I will try to replicate that issue and record it.
Is that possible?
Locking runes is not a solution as it happened when I UNEQUIPPED them.
You have to imagine it like this: I unequip couple runes, 1 rune unequipped, 2 runes unequipped, 3 runes unequipped, 4th rune unequipped but doesn't appear on the right side, just gone.
I just don't want to loose more runes, that's all. -
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- Registered: 2017-07-24
- Topics: 34
- Posts: 4320
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- Registered: 2017-07-24
- Topics: 10
- Posts: 96
- Tobei On 2017-03-01 23:43:55
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You can equip and unequip a locked rune.
Just a simple question, Were the runes locked?
No they were not.
Aside from that, even if they were not locked, it is still a bug that needs to be fixed. The locking I guess is just a good workaround for that.
However, could you please answer my question too?
If I recreate that problem and record it, can I get a compensation for my lost rune then? -
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- Registered: 2017-07-24
- Topics: 29
- Posts: 2271
- Yunomegasai On 2017-03-02 00:49:55
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No they were not.
Aside from that, even if they were not locked, it is still a bug that needs to be fixed. The locking I guess is just a good workaround for that.
However, could you please answer my question too?
If I recreate that problem and record it, can I get a compensation for my lost rune then?
Errr.. you could always use a green or blue to recreate it. Because what you are trying to prove is merge w/o confirmation notice, not that it happened on gold ones (if it can happen to ANY rune, it can happen to any OTHER rune)
You would lose nothing even if they don't comp you in that case. -
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- Registered: 2017-07-24
- Topics: 10
- Posts: 96
- PraiseLuka On 2017-03-02 03:18:46
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Errr.. you could always use a green or blue to recreate it. Because what you are trying to prove is merge w/o confirmation notice, not that it happened on gold ones (if it can happen to ANY rune, it can happen to any OTHER rune)
You would lose nothing even if they don't comp you in that case.
Who said I would use a gold rune or even better a red rune to re-create it ?
I still would want a compensation for my runes I lost. -
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- Registered: 2017-07-24
- Topics: 34
- Posts: 4320
- Yunomegasai On 2017-03-02 04:11:39
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Who said I would use a gold rune or even better a red rune to re-create it ?
I still would want a compensation for my runes I lost.
That's not needed.
I've informed the team about your issue. They'll investigate to see if there's an actual bug involved with the runes.
In the future, please refer to locking your runes. -
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