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5.0 GNW Treasure Minato
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Views: 2918 ｜ Replies: 7
[ Bugs ] Purchased 2 instances of 1000 Ingots - Charged but no Ingots

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VidulaSaix
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 36
On 2016-08-10 07:46:34 ｜ Show this Author Only ｜ Descending Order
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I made a purchase on 08/09/2016 on the Minato:43 server, only to be met by a payment failure when I tried to check out. I tried once again thinknig I'd put my information in wrong and yet again was met with failure so I gave up. However, when I went to check my account it shows that both purchases have gone through and I have no received any of the Ingots in game. I tried relogging, changing server and everything but I still don't see them despite being charged for them.
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slauson
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 7
On 2016-08-10 16:53:33 ｜ Show this Author Only
2＃
:D:):):):):):):):):):):):):):'(:'(:'(:'(:'(:'(:'(:'(:@:@:@:@:@:@:@:@:funk::funk::curse::dizzy::loveliness:;P:L:Q
slauson
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 7
On 2016-08-10 16:54:14 ｜ Show this Author Only
3＃
losquiero mucho
slauson
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 7
On 2016-08-10 16:55:21 ｜ Show this Author Only
4＃
los amo
:D:$:D
slauson
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 7
On 2016-08-10 16:59:30 ｜ Show this Author Only
5＃
el craak de juego

RiusSensei
  • Registered: 2017-07-24
  • Topics: 9
  • Posts: 130
On 2016-08-10 18:55:15 ｜ Show this Author Only
6＃
You should contact support via their official correspondence page with screenshots and a detailed explanation. I'll leave the link in here in case you're having trouble finding it.

http://support.oasgames.com/?a=question&m=add&lang=en&game_code=narutoen&uid=200000082128548&uid_sign=9a65212410eb8af06083e069d03875b1
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-08-10 18:57:39 ｜ Show this Author Only
7＃
As RiusSensei, please contact our support with every single information you can give. Order numbers are must, server ID, character name, date and time when you made transactions are also must.
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