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[ Other ] Is there a number I can call for a real customer service person?

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  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 8
On 2017-02-07 13:26:04Show this Author OnlyDescending Order
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I made a minor mistake when buying something from the time limited shop sent in a support request didn't ask for a refund just asked to change the item into the right item as they were the same price.
The person who andwered the support said they couldn't do anything.
I've put over 1k CND into this game it was a $70-$80 mistake and this is the only time I've ever sent a support asking for something like this to fixed and the person who answered said they can't do anything.
I need to talk to someone who accually knows what custumer service is please.

This post was last edited by 100***@facebook at 2017-2-7 13:30
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2017-02-07 14:18:16Show this Author Only
2#
Hello,

I understand your frustration but there is nothing we can do for you. Even if you are not considering this as refund or transfer, for us, it is still some kind refund/transfer. We are not offering any kinds of refunds or transfers.

Have a nice day.
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