Hello, So I made a payment of 49.99 for 2500 ingots two days ago using the credit card method (first one you get when you click recharge via in game) I made sure the character name and server was coorect before recharging. I talked with my bank and they said the payment was approved on their side and the money is no longer in my bank/credit card balance (I checked, It's not there anymore) I waited patiently for a few days now after contacting customer service via the customer service page and still nothing. Payment was made on January 25th, 2017 at around 10:00AM-11:00AM Eastern Time(NY time) My in game character name is ❄Fade❄
(Used to be just Fade changed it with rename card) on iron jade server s344 NY
If necessary account UID Is 200000098318951
Thank you for reading, please help me out.
This post was last edited by the***@outlook.com at 2017-1-28 01:19