I want to get an update regarding any action taken to compensate players from servers 115 and 119. We were not able to take part in Matsuri because of request time-out bug. Everyone from both servers according to whom I talked. Literally everyone.
Also I have a question regarding arena ranking since merge. What happend? Before the merge my rank was maxed out now it tells me it's 0 but above it I can clearly see 'six path sennin' so what is going on? I'm not the only one having this issue. Awaiting your reply.
First and foremost, make sure to let us know about the Matsuri problem here It'll allow us to fix any sort of problem. As for compensation, We'll see what we can do, No promises.
Play a single Arena ranked match to adjust the ranking.