Hello,

I'm really sorry you are experiencing this kind of problem. We will check this. Currently, there is no one in the office who could solve this problem right now. I will update you as soon as possible. For now, please fill this report form for me :

Platform (Browser/Facebook/Client) :
Server ID :
Character Name :
UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") :
Bug Description :
Screenshot :
Operation System :
Resolution :
Your computer time-zone/Country :
Are you using VPN or not ? :

Hello we checked this problem. If you always stuck at 14%, that means there is something wrong with your internet and we can't you help with that.

I can't explain it. This is the response I received from our team. I can ask them to check it again because it is really weird. This post was last edited by Daiske at 2016-8-9 23:35