recharge Problem

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[ Bugs ] recharge Problem

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Daiske

Registered: 2017-07-24
Topics: 164
Posts: 3533

On 2017-01-02 09:29:24 ｜ Show All Posts

2＃

Hello,

it's Holidays so our Support has reduced service hours. Sorry about that.

To your question - Did you by any chance made contact with PayPal support and ask for a refund ?

Daiske

Registered: 2017-07-24
Topics: 164
Posts: 3533

On 2017-01-02 10:52:21 ｜ Show All Posts

4＃

DarkMangetsdu On 2017-01-02 09:54:59
I did because but no progress was made, since I got no refund details in my account or anything, it was told to me that Oasis doesnt refund. I just decided to let it go. And since I was that deep already I tried to charge another amount but then I got that message. So, I dont know whats going on

That means PayPal did refund your money from us, but you didn't receive them to your account yet. I do not know where the problem is but you wouldn't get this message if you didn't refund your money.

I would recommend to contact PayPal support and ask them what is happening and where is your money.

I'm locking this thread now.

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