Can't recharge

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[ Bugs ] Can't recharge

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xetech Registered: 2017-07-24 Topics: 4 Posts: 101 On 2016-12-30 20:17:28 ｜ Show this Author Only ｜ Descending Order 1＃ Go To I can't recharge with my credit card because of: Payment Result: R0000: High risk It was suggested to recharge with another method to get rid of this so I recharged once using Paypal and it went through but i still got the High risk error when i tried to use my credit card again. Now i try to recharge again using paypal and receive another error: Sorry, you canceled the payment or payment failed! Please help. This post was last edited by xetech at 2016-12-30 21:47 Reply

Tobei

Registered: 2017-07-24
Topics: 34
Posts: 4320

On 2016-12-30 22:25:13 ｜ Show this Author Only

2＃

Hey

I'd suggest calling your bank and explain to them that you're receiving a "High Risk" when trying to purchase

xetech

Registered: 2017-07-24
Topics: 4
Posts: 101

On 2016-12-30 22:51:46 ｜ Show this Author Only

3＃

Sorry but it is not my bank blocking it. I have already called them and they are not blocking anything.

Tobei

Registered: 2017-07-24
Topics: 34
Posts: 4320

On 2016-12-30 23:15:01 ｜ Show this Author Only

4＃

I see.

On the client, Click support and send in a ticket.
They'll look into your case.

xetech

Registered: 2017-07-24
Topics: 4
Posts: 101

On 2016-12-30 23:20:01 ｜ Show this Author Only

5＃

ok thank you

Tobei

Registered: 2017-07-24
Topics: 34
Posts: 4320

On 2016-12-31 00:20:28 ｜ Show this Author Only

6＃

No problem.

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