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Views: 2232 ｜ Replies: 6
[ Bugs ] Can't recharge

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xetech
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 101
On 2016-12-30 20:17:28 ｜ Show this Author Only ｜ Descending Order
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I can't recharge with my credit card because of: Payment Result: R0000: High risk

It was suggested to recharge with another method to get rid of this so I recharged once using Paypal and it went through but i still got the High risk error when i tried to use my credit card again.


Now i try to recharge again using paypal and receive another error: Sorry, you canceled the payment or payment failed!

Please help.

This post was last edited by xetech at 2016-12-30 21:47
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2016-12-30 22:25:13 ｜ Show this Author Only
2＃
Hey

I'd suggest calling your bank and explain to them that you're receiving a "High Risk" when trying to purchase

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xetech
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 101
On 2016-12-30 22:51:46 ｜ Show this Author Only
3＃
Sorry but it is not my bank blocking it. I have already called them and they are not blocking anything.
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2016-12-30 23:15:01 ｜ Show this Author Only
4＃
I see.

On the client, Click support and send in a ticket.
They'll look into your case.

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xetech
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 101
On 2016-12-30 23:20:01 ｜ Show this Author Only
5＃
ok thank you
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2016-12-31 00:20:28 ｜ Show this Author Only
6＃
No problem.
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