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[ Suggestions ] Things to update or consider

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  • Registered: 2017-07-24
  • Topics: 16
  • Posts: 154
On 2016-12-18 06:09:05Show this Author OnlyDescending Order
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Other than bug fix, there are other stuff you really need to look into for this upcoming Christmas and New year.

A. Mini Client
- The older version is better than the new one, but both with their own problem
- Problem with new version:
* Let's say you have multiple account, you cannot switch to another server on your alt account, only main is able to switch account
* When you close the client, or other tab in the mini client, the process is still running if you check it in the task manager causing lag (this occur in old one too I believe)
B. Recharge
- Recharging $1 always give High Risk error. It has been like this for nearly 2 weeks now for me.
B. Simulator
- Very buggy, doenst work well and very slow loading and doesnt work for me, I use CN instead.
C. Benefit Hall
1. Level Gift pack
- it only gives upto level 70, considering we have our lvl cap increased, this should be updated as well
D. Ninja Exam
- It is only upto level 120
E. Strong Approach
- Instead of giving just common thread regardless of what level of difficulty you are doing, can you give Medium to Adv thread as well?
F. Obsolete items
- How about an event where you can upgrade like common thread to medium thread? Or low level refine rune to medium refine rune? And Common Cloth to Medium Cloth. It will really help the players alot and I know they want this kind of event.
G. For this Christmas, would really nice to see a 1000 seal rebate going on that atleast gives 10% rebate, this will encourage people to go for more seal pull. I dont know, that is just for me.
H. Better events. I am just in awe of Taiwan and CN events. If I can only understand their language, without a doubt, I will be moving there.

I am just expecting something really this coming Christmas, good events, good both for free and paying players and especially to oasgames, of coz maintaining servers and paying mods and the management takes alot of money, but with good updates and events, it should really cover all the cost, not only that, prolly with more bonus.

So think about it, more and more peope are complaining, I do hope you take it seriously when you say that you are listening to the feedback of the players.
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-12-18 06:24:54Show this Author Only
2#
Hello,

I can answer few questions right away.

A - Our team is currently fixing new mini client. We are aware of the huge lag players are experiencing while using new mini client.

B - What payment option are you trying to use ?

C - At the moment we are not planing to update Benefit hall but our team is aware that players would like to see this update. Nothing else I could say about this.

D - There is reason for this cap. We will update Ninja exam with more level in the future. Please be patient.

  • Registered: 2017-07-24
  • Topics: 16
  • Posts: 154
On 2016-12-18 06:28:29Show this Author Only
3#
  • Daiske On 2016-12-18 06:24:54
  • Hello,

    I can answer few questions right away.

    A - Our team is currently fixing new mini client. We are aware of the huge lag players are experiencing while using new mini client.

    B - What payment option are you trying to use ?

    C - At the moment we are not planing to update Benefit hall but our team is aware that players would like to see this update. Nothing else I could say about this.

    D - There is reason for this cap. We will update Ninja exam with more level in the future. Please be patient.

Thanks for the quick response.

I am using normal Card payment, even using paypal fails. I have created ticket to the support, but apparently I am blocked because recharging in a short period of time, but I have been experiencing this for nearly 2 weeks now.

I guess, this is the calm before the storm event. Looking forward for it.
  • Registered: 2017-07-24
  • Topics: 164
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On 2016-12-18 10:54:36Show this Author Only
4#
  • Phan On 2016-12-18 06:28:29
  • Thanks for the quick response.

    I am using normal Card payment, even using paypal fails. I have created ticket to the support, but apparently I am blocked because recharging in a short period of time, but I have been experiencing this for nearly 2 weeks now.

    I guess, this is the calm before the storm event. Looking forward for it.
Every single possible payment option fails ?
  • Registered: 2017-07-24
  • Topics: 16
  • Posts: 154
On 2016-12-18 15:50:19Show this Author Only
5#
  • Daiske On 2016-12-18 10:54:36
  • Every single possible payment option fails ?
I only using card and paypal. I do not have other options. It wants me to recharge at higher value, but I do not want as I only want to recharge $1 per day to get the additional spin at wheel.
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-12-18 19:42:47Show this Author Only
6#
  • Phan On 2016-12-18 15:50:19
  • I only using card and paypal. I do not have other options. It wants me to recharge at higher value, but I do not want as I only want to recharge $1 per day to get the additional spin at wheel.
And are you getting High risk error ?
  • Registered: 2017-07-24
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On 2016-12-18 21:51:47Show this Author Only
7#
  • Daiske On 2016-12-18 19:42:47
  • And are you getting High risk error ?
yes all the time
  • Registered: 2017-07-24
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On 2016-12-18 22:12:19Show this Author Only
8#
  • Phan On 2016-12-18 21:51:47
  • yes all the time
I know you said you don't want to recharge more than 1$. But, if you will recharge more, this problem should get fixed. The problem is - our system for what ever reason finds your payments su*ious. In order to get rid of high risk error status, you have to recharge with another payment option and higher amount.
  • Registered: 2017-07-24
  • Topics: 16
  • Posts: 154
On 2016-12-19 05:09:20Show this Author Only
9#
  • Daiske On 2016-12-18 22:12:19
  • I know you said you don't want to recharge more than 1$. But, if you will recharge more, this problem should get fixed. The problem is - our system for what ever reason finds your payments su*ious. In order to get rid of high risk error status, you have to recharge with another payment option and higher amount.
How can it be su*ious if I have recharged $400 already?
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-12-19 05:19:10Show this Author Only
10#
  • Phan On 2016-12-19 05:09:20
  • How can it be su*ious if I have recharged $400 already?
It may happen if you recharge a lot of money in a short duration of time. Or if you make a lot of payments in one day. There is a lot of situations that may lead to this problem.
  • Registered: 2017-07-24
  • Topics: 16
  • Posts: 154
On 2016-12-19 06:01:49Show this Author Only
11#
  • Daiske On 2016-12-19 05:19:10
  • It may happen if you recharge a lot of money in a short duration of time. Or if you make a lot of payments in one day. There is a lot of situations that may lead to this problem.
When you say short duration of time? what is that short duration of time?

I have tried recharging nearly 1k in a day with no problem. I am not sure why now $1 gives me this problem?
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 455
On 2016-12-19 06:29:12Show this Author Only
12#
instead of a mini client, has the staff thought of giving us a full client? not my case but for some people with low internet speed its really laggy and that afects the others when fighting against or with them.

a simple login to GNW, SWB or even TI seems an eternity
  • Registered: 2017-07-24
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  • Posts: 100
On 2016-12-19 17:30:11Show this Author Only
13#
What about the facebook sharing stuff too? pretty much everything below the level 70 update isnt on there. so new ninjas, new levels and a bunch of other stuff is missing as well. Im pretty much done with sharing everything on there and have no reason to use it anymore which is a bummer because i found that feature really useful for getting items and advertising to bring more players to the game This post was last edited by cheese_crater at 2016-12-19 17:35
  • Registered: 2017-07-24
  • Topics: 16
  • Posts: 154
On 2016-12-19 18:11:53Show this Author Only
14#
  • cheese_crater On 2016-12-19 17:30:11
  • What about the facebook sharing stuff too? pretty much everything below the level 70 update isnt on there. so new ninjas, new levels and a bunch of other stuff is missing as well. Im pretty much done with sharing everything on there and have no reason to use it anymore which is a bummer because i found that feature really useful for getting items and advertising to bring more players to the game This post was last edited by cheese_crater at 2016-12-19 17:35
You are right! I totally forgot about that.
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