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[ Bugs ] Team Instance Disconnections

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  • Registered: 2017-07-24
  • Topics: 7
  • Posts: 70
On 2016-11-02 00:49:30Show this Author OnlyDescending Order
1# Go To
Is anyone else experiencing disconnections frequently? Quite a number of people on the server (s78) are quite frustrated.
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-11-02 04:57:10Show this Author Only
2#
Hello,

we are not aware of any problem with Team Instance at the moment. Is your connection stable ? Are you using mini client or browser ?
  • Registered: 2017-07-24
  • Topics: 7
  • Posts: 70
On 2016-11-09 01:40:50Show this Author Only
3#
Well, it's happening again today, my connection is rather stable, no issues at other events like 9 tails, I hardly get dced. Using internet browser (on a mac). Dropped 4 times, and so are some others. My team hasn't been able to do a proper run.
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-11-10 06:25:04Show this Author Only
4#
  • Ronin (S78) On 2016-11-09 01:40:50
  • Well, it's happening again today, my connection is rather stable, no issues at other events like 9 tails, I hardly get dced. Using internet browser (on a mac). Dropped 4 times, and so are some others. My team hasn't been able to do a proper run.
Hello,

thank you for reporting your problem to us. In order to find where is the problem, I need "hylogfile" from you.

How to save the file : Directly type "hylogfile" on your keyboard. No chatbox is required. A file will pop up, save it and send it to this email with your Character name, Server ID and UID please - daiskenarutoonline@gmail.com

So next time you meet this problem, please save this file for me. Thank you so much for your help !
  • Registered: 2017-07-24
  • Topics: 7
  • Posts: 70
On 2016-11-16 03:23:24Show this Author Only
5#
Thanks, it has been quite ok as of late, I'll send a log file if it recurs again. Appreciate the replies!
  • Registered: 2017-07-24
  • Topics: 51
  • Posts: 34
On 2016-11-16 03:28:33Show this Author Only
6#
Well to be honest the same thing has been happening to me too in my Server SS44:daidara and if you say that's the connection messing up it's not like all other events work including Great Ninja War half the time so i don't get why it does this to me Also I live in Utah by the way.
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