Purification protection rune bug/shop bug

5.0 GNW Treasure Minato

Views: 780 ｜ Replies: 3

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DiamondFlare Registered: 2020-05-20 Topics: 7 Posts: 17 On 2020-12-05 04:48:43 ｜ Show this Author Only ｜ Descending Order 1＃ Go To As I was going onto try to purify my equipment I needed 4 protection runes but I decided to buy 8 incase it didn't get me above 30+ stats on it. As I proceeded to buy it, it showed that the purchase had worked but instead I didn't get anything and all coupons spent were gone. Reply

Esponix

Registered: 2017-07-24
Topics: 34
Posts: 503

On 2020-12-05 07:41:49 ｜ Show this Author Only

2＃

You Should (Probably) Start Filing For A "CS Ticket" As Such Though, DiamondFlare (link To It Here : https://support-center.oasgames.com/?lang=en-us)

Tachibana Saeko

Registered: 2017-07-24
Topics: 23
Posts: 1894
Moderator

On 2020-12-05 10:43:39 ｜ Show this Author Only

3＃

Hello,
Esponix is correct, any issues with purchases and item redemption will need to be handled through customer support.
Thanks and good luck!

https://support-center.oasgames.com/

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