facebook friend not working

5.0 GNW Treasure Minato

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[ Bugs ] facebook friend not working

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rellikami Registered: 2017-07-24 Topics: 2 Posts: 6 On 2016-09-16 04:26:10 ｜ Show this Author Only ｜ Descending Order 1＃ Go To So i have already talked to the in game support and they messed up im guessing on my reward i was suppose to get i invited a friend to play the game through the facebook invite thing expecting that i would get the rewards that are advertised they recharged and i didnt get that reward they play on my server they are on my friends list and i still did not get the reward now they have lvled to lvl 30 and i did not get that reward either is there anything you guys may be able to do to resolve this issue Reply

Daiske

Registered: 2017-07-24
Topics: 164
Posts: 3533

On 2016-09-16 05:32:35 ｜ Show this Author Only

2＃

Hello,

is it their first character ?

rellikami

Registered: 2017-07-24
Topics: 2
Posts: 6

On 2016-09-16 05:37:17 ｜ Show this Author Only

3＃

yes when they started the game they got sent to a different server and immediatly changed to my server

Daiske

Registered: 2017-07-24
Topics: 164
Posts: 3533

On 2016-09-18 19:31:29 ｜ Show this Author Only

4＃

rellikami On 2016-09-16 05:37:17
yes when they started the game they got sent to a different server and immediatly changed to my server

Ok. Please provide me with this info and we will check it :

Your server ID :
Your character name :
Your UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") :
Date you invited your friends to play our game :

Their server ID :
Their character name :
Their UID (If you are using Facebook account, you can find your UID on the bottom of the page. For players with OAS account : go to your profile - "change nickname") :

rellikami

Registered: 2017-07-24
Topics: 2
Posts: 6

On 2016-09-18 22:16:39 ｜ Show this Author Only

5＃

Your server ID : 51 Sai
Your character name : ahihcUrellikamI
Your UID :200000085638196
Date you invited your friends to play our game : 8/30/2016

Their server ID : 51 Sai
Their character name : AtesachiMadono
Their UID: 200000086514948

Daiske

Registered: 2017-07-24
Topics: 164
Posts: 3533

On 2016-09-19 21:37:17 ｜ Show this Author Only

6＃

We have sent rewards to your account. Please claim them from in-game mail.

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