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  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 69
On 2019-05-14 07:43:05Show this Author OnlyDescending Order
1# Go To

This game Support Svck , i have play for 2years and spend over 3000$ USD on this game and i been luck out of my acc 3 days now cos of an error when i was buying 99 USD in ingots. i have show them the * that i pay and yet am still here waiting for them to take days to get back on game losing coupons from my monthly card and Forggy, that they will not give me back and all the other event i recharge to do...




This post was last edited by Genta7 on 2019-05-14 07:43:05.
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 69
On 2019-05-14 07:40:35Show this Author Only
2#

and they wonder why everyone is slowly quitting this game ,at less try to keep your paying players happy...

  • Registered: 2019-08-08
  • Topics: 2
  • Posts: 5
On 2019-08-08 01:20:20Show this Author Only
3#

yes support is worst on any game i played. i think in your case youll get compensated cause they want you to keep spending. for the free players theres no chance of compensation even when providing video evidence theyll make an excuse. not good ones either.

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2019-08-08 15:13:58Show this Author Only
4#

I would just suggest to keep bothering the customer support, keep reminding them and talking to them about your issue, don't be harsh towards them, also it seems like you made sure that the issue was not on your end, so thats good. Customer Support has their process they have to follow, but hopefully things work for you soon!

  • Registered: 2019-08-08
  • Topics: 2
  • Posts: 5
On 2019-08-08 15:22:33Show this Author Only
5#
  • tylermotoki On 2019-08-08 15:13:58
  • I would just suggest to keep bothering the customer support, keep reminding them and talking to them about your issue, don't be harsh towards them, also it seems like you made sure that the issue was not on your end, so thats good. Customer Support has their process they have to follow, but hopefully things work for you soon!

thanks i written to support many times they usually avoid answering and redirect the topic at hand as not admit ny fault. believe it or not ask me to stop spamming when what i was spamming was the question i wanted answered which never got answered.

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