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[ Bugs ] No Thanksgiving Wheel Spins

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  • Registered: 2017-07-24
  • Topics: 25
  • Posts: 107
On 2016-11-28 13:39:04Show this Author OnlyDescending Order
1# Go To
I recharged $50, or 2500 ingots, but I didn't receive my Thanksgiving Wheel spins.

My server name is 28: Tobirama.

Not entirely sure how to show this, except to give a screenshot of my coupons and ingot count, showing that I used my ingots to recharge my Jonin Medal.



I know the mods said that the daily spins would disappear after the day was over, but I know this is not the case as I did this, like 10 minutes ago.

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2016-11-28 13:52:40Show this Author Only
2#
Same issue here...

I just recharged $100 and did not receive my spins.

I don't expect anything extra, I just want my spins.

Thank you in advance.

  • Registered: 2017-07-24
  • Topics: 25
  • Posts: 107
On 2016-11-28 18:34:11Show this Author Only
3#
Bump. It'd be nice if somebody could resolve the issue here
  • Registered: 2017-07-24
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  • Posts: 2
On 2016-11-29 00:50:53Show this Author Only
4#
2 days left for the event, please reply...
  • Registered: 2017-07-24
  • Topics: 25
  • Posts: 107
On 2016-11-29 06:20:34Show this Author Only
5#
Not a single moderator has answered yet? Wow.

That's extremely disappointing. Would it really be that hard to show some respect for your playerbase and at least answer our concerns?
The fact that I see the moderators for "Customer Service" active in other threads shows that you've seen this thread, but chose to ignore it... which is even more frustrating.
This post was last edited by sce***@gmail.com at 2016-11-29 06:22
  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 307
On 2016-11-29 10:48:49Show this Author Only
6#
bump..........................................................
  • Registered: 2017-07-24
  • Topics: 250
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On 2016-11-29 11:29:07Show this Author Only
7#
Plz give us the whole screen. and your character name
  • Registered: 2017-07-24
  • Topics: 250
  • Posts: 227
On 2016-11-29 11:29:44Show this Author Only
8#
  • Sinja Hatake On 2016-11-28 13:52:40
  • Same issue here...

    I just recharged $100 and did not receive my spins.

    I don't expect anything extra, I just want my spins.

    Thank you in advance.

Plz provide us your character name and serverID
  • Registered: 2017-07-24
  • Topics: 25
  • Posts: 107
On 2016-11-29 11:38:56Show this Author Only
9#
This is the entire screen. It's literally a screenshot.


My Character name is OppaiPaizuri, as I've said previously

This post was last edited by sce***@gmail.com at 2016-11-29 11:40
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2016-11-29 11:51:23Show this Author Only
10#
Character Name: Raiton
Server 3: Sakura

I've recharged another $50 since the last incident, which explains the 17 spins for the day, but I've attached my paypal history to show that there was $100 recharged last night.

Also the PayPal history shows that I'm a commited player and supporter of the game, and would just like my spins and nothing else.

Thank you in advance.
  • Registered: 2017-07-24
  • Topics: 25
  • Posts: 107
On 2016-11-29 15:48:04Show this Author Only
11#
bumpppppppp........................................
  • Registered: 2017-07-24
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  • Posts: 4
On 2016-11-29 20:26:13Show this Author Only
12#
Only 1 day left for this event....
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-11-30 06:46:03Show this Author Only
13#
Hello,

I'm really sorry for late reply. We are checking this problem already. We will add your spins to your accounts before this event will end. Please be patient.
  • Registered: 2017-07-24
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  • Posts: 4
On 2016-11-30 20:56:06Show this Author Only
14#
Thank you Daiske :D
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 56
On 2016-11-30 21:37:02Show this Author Only
15#
I have a question and i dont want to make new thread ... so i will ask here . Did recharge amount reset every day ? I donate 50 ingots (0.99 USD) each day from beggining of event and i got 0 spins so far.Donating 3 times for 50ingots for 1 day give you 1 free spin thats work , but donating 3 days in a row for 50ingots dont. Is this how its suppose to work ??
S17:Zabuza name: Creel
  • Registered: 2017-07-24
  • Topics: 25
  • Posts: 107
On 2016-11-30 21:56:51Show this Author Only
16#
It was explains in the "News" section that the daily spins are just that: daily. They reset every day.

Thank you for finally taking notice of the problem. I still haven't gotten my spins, but I'll be patient. Today is the last day of the event, so I am very anxious.
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 56
On 2016-11-30 22:28:25Show this Author Only
17#
  • AislingDragonfl On 2016-11-30 21:56:51
  • It was explains in the "News" section that the daily spins are just that: daily. They reset every day.

    Thank you for finally taking notice of the problem. I still haven't gotten my spins, but I'll be patient. Today is the last day of the event, so I am very anxious.
spins yes - but im talking about recharge amount reset
This post was last edited by Skymind at 2016-11-30 22:40
  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 307
On 2016-11-30 23:14:48Show this Author Only
18#
  • Skymind On 2016-11-30 22:28:25
  • spins yes - but im talking about recharge amount reset
    This post was last edited by Skymind at 2016-11-30 22:40
hOI. You seem to be having trouble understanding what Oppai said.

Let me put it this way.

Spins reset every day. Spins cost 150 ingots. Every day you need 150 ingots to spin. That's it. Whatever you recharged yesterday does not factor in, because, keyword: it resets.
The whole premise of the wheel is a cash grab that makes you spend more than you're comfortable to get an even multiple of 150 to avoid wasting spins.

It was designed this way.
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 56
On 2016-11-30 23:47:53Show this Author Only
19#
OK get it now but this is realy * way to make recharge event lol :Q
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-12-01 01:27:43Show this Author Only
20#
Everyone with this problem, could you please give us this info ?

Character name -
Server ID -
When and how much did you recharge -
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