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[ News ] Server Maintenance Updates - Nov 24th

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  • Registered: 2017-07-24
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On 2016-11-24 15:16:56Show this Author Only
41#
is there a server merge on ours?. . why what. every week. .
  • Registered: 2017-07-24
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On 2016-11-24 15:18:49Show this Author Only
42#
1、Servers Affected: S17, S26
Time:November 24th, 2 AM - 4 AM UK Time, 10 AM – 12 PM HK Time.

2、Servers Affected: All Europe and Asia Servers
Time:November 24th, 6:30 AM - 8 AM UK Time, 2:30 PM – 4 PM HK Time.

where on server 26. . already 3:15PM here. .
  • Registered: 2017-07-24
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On 2016-11-24 15:19:34Show this Author Only
43#

Dear Ninjas,

In order to create a best environment for everyone to play, there has been a delay on today's maintenance.
The maintenance for S17 and S26 will last for another two hours.
All other servers' maintenance will be delayed according to the situation.

Sorry for the inconvenience and thank you for your understanding.

Naruto Online Operation Team
  • Registered: 2017-07-24
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On 2016-11-24 16:02:43Show this Author Only
44#
HK server. It's now 4:00 PM and i can log in. There are no events in the Hot Topics. This post was last edited by AfterEffects at 2016-11-24 16:33
  • Registered: 2017-07-24
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On 2016-11-24 16:26:09Show this Author Only
45#
4:22PM still cant LOG in.
  • Registered: 2017-07-24
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On 2016-11-24 16:27:16Show this Author Only
46#
wow got flamed so hard he closed the thread
  • Registered: 2017-07-24
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On 2016-11-24 16:28:20Show this Author Only
47#
  • Dayz@4556 On 2016-11-24 16:27:16
  • wow got flamed so hard he closed the thread
I wasn't receiving any real feedback, so I don't see the point of allowing all of you to respond to it, when you're only going to repeat what others have already said.
  • Registered: 2017-07-24
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On 2016-11-24 16:29:24Show this Author Only
48#
but i'm sure many agrees that the last guy who posted hit the nail on the head :) just saying
  • Registered: 2017-07-24
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On 2016-11-24 16:29:40Show this Author Only
49#
So how many more hours do we have to wait ?
  • Registered: 2017-07-24
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On 2016-11-24 16:47:11Show this Author Only
50#
event ? i can't see in the topic . who like me ?
:)
  • Registered: 2017-07-24
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On 2016-11-24 16:56:08Show this Author Only
51#
  • Zerex On 2016-11-24 16:29:40
  • So how many more hours do we have to wait ?
There is no ETA, The Devs work as hard as they can to fix all the problems and assure you a smooth gameplay after the maintenance
  • Registered: 2017-07-24
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On 2016-11-24 16:56:21Show this Author Only
52#
  • Yuusuke On 2016-11-24 16:28:20
  • I wasn't receiving any real feedback, so I don't see the point of allowing all of you to respond to it, when you're only going to repeat what others have already said.
what is real feedback to you mods then? players are telling you that they would like to be compensated if they missed the timed events due to server maintenance. Is that not feedback?
But the answers you guys gave were: "sorry no compensation? and That is correct. To make sure we will provide the best gaming experience for our players, we have to delay maintenance. We are sorry but there is no reason to give players compensation. Compensation for what. ? Updating the game ? I understand some of you might miss first convoy and plunder but that doesn't mean you can't do it later."

To me I really could care less if we get compensated. I'm more annoyed at the tone used to tell players they won't be. Why can't you guys just say hey I'll bring this higher up and see if we can work something out. BTW it is normal practice for gamers to be compensated if there is extended maintenance and it caused disruption to timed events.
  • Registered: 2017-07-24
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On 2016-11-24 17:08:55Show this Author Only
53#
Maintenance for S1 and S2 just began.
  • Registered: 2017-07-24
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On 2016-11-24 17:11:04Show this Author Only
54#
Same --so i hope servers gona be back befor convoy :D
  • Registered: 2017-07-24
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On 2016-11-24 17:13:59Show this Author Only
55#
Maintenance started also in HK Servers. Maybe at 6:30 it will come back online if everything goes well xD
  • Registered: 2017-07-24
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On 2016-11-24 17:28:48Show this Author Only
56#
Nothing even happened yet, we have two convoys every day. If you want to complain, wait till something happens, or else you are just agonising over nothing. This post was last edited by gregnaar at 2016-11-24 18:29
  • Registered: 2017-07-24
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On 2016-11-24 17:40:23Show this Author Only
57#
  • eugeneaalee@gma On 2016-11-24 16:56:21
  • what is real feedback to you mods then? players are telling you that they would like to be compensated if they missed the timed events due to server maintenance. Is that not feedback?
    But the answers you guys gave were: "sorry no compensation? and That is correct. To make sure we will provide the best gaming experience for our players, we have to delay maintenance. We are sorry but there is no reason to give players compensation. Compensation for what. ? Updating the game ? I understand some of you might miss first convoy and plunder but that doesn't mean you can't do it later."

    To me I really could care less if we get compensated. I'm more annoyed at the tone used to tell players they won't be. Why can't you guys just say hey I'll bring this higher up and see if we can work something out. BTW it is normal practice for gamers to be compensated if there is extended maintenance and it caused disruption to timed events.
Well bad customer service happens because customers are willing to suffer it. If you haven't voted with your feet in reply to that tone (which has been consistently that way right from the beginning) then you've pretty much okayed it. Unless of course you know someone in the upper management.
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