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5.0 GNW Treasure Minato
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[ Bugs ] Team Instance Disconnections

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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-11-02 04:57:10 ｜ Show All Posts
2＃
Hello,

we are not aware of any problem with Team Instance at the moment. Is your connection stable ? Are you using mini client or browser ?
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-11-10 06:25:04 ｜ Show All Posts
4＃
  • Ronin (S78) On 2016-11-09 01:40:50
  • Well, it's happening again today, my connection is rather stable, no issues at other events like 9 tails, I hardly get dced. Using internet browser (on a mac). Dropped 4 times, and so are some others. My team hasn't been able to do a proper run.
Hello,

thank you for reporting your problem to us. In order to find where is the problem, I need "hylogfile" from you.

How to save the file : Directly type "hylogfile" on your keyboard. No chatbox is required. A file will pop up, save it and send it to this email with your Character name, Server ID and UID please - daiskenarutoonline@gmail.com

So next time you meet this problem, please save this file for me. Thank you so much for your help !
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