This guy preaches the truth

"stuff like events 1 week ahead of time and not moments before patch." - That won't happen. What games does something like this ? And it's not moments before maintenance. It is at least few hours before maintenance (of course Hong Kong time).

No worries ! I will gladly reply to your comment just to clarify more things.

There are events that are for paying customers. We also need to and have to satisfy everyone - Free to play players and paying players. There are items that may be available only to paying players but that is how it is supposed to be. Customers are paying for something, they want to have some kind of advantage and I don't see anything wrong about it.
But later on even these items that are available only to paying customers (at the moment) will become available to everyone later on.

Your publishers Bandai have a game called "One Piece Treasure Cruise", they let people know about events sometimes a month a head of time.

If the game was more focused on PVE then having paying players get a clear advantage wouldn't be that bad. All that would mean is that F2P players have to try harder to do the same thing. But Naruto Online is very PVP focused, and even PVE event rewards are gated behind leaderboard positions. This is where the problem comes in. Having a group of players being at a clear advantage over other groups of players in PVP scenarios is just plain unfair. I'm not saying that paying players shouldn't get anything nor that free players should get everything, but rather there are better ways to do micro transactions. Again your publisher Bandai do this very well, but to be honest I haven't played a free PVP focused game of theirs.

There is reason why things like blade are being sold for 699 ingots. That is that advantage that paying players can receive. Later on all players will be able to receive this blade for free.

It has been said that we will update shops in 2 weeks. More ways how to receive more free things !

You can be sure that us, mods, are reading every single suggestion (and even complaints) and we are providing them to the rest of our team.

But we are not One Piece Treasure Cruise (but that is good example, never knew about this).

We received feedback from players and as you can see, we were announcing new events after maintenance, not before.

I know that you are not OPTC, was simply answering your question "What games does something like this ?" that you asked.

OPTC is 2 years old (Initial release date: May 12, 2014). This version is 3 months. Just have patience and things will improve gradually. If you really want the faster updates, try the chinese servers. Key word being try. One game is a browser while the other is a mobile app. Better compariason would be Naruto shippudan app seeing as they are about the same age as Naruto online english version. This post was last edited by s24 NaraShikamaru at 2016-10-25 09:58

I'm sorry but that statement is way off. Almost every computer game posts new updates way ahead to prepare the community for it, if something new is added gamers will do a math/logic spread for daily farming and so on. Why you ask... well a happy community is a profitable company. I'm actualy at this point to totaly ignore your comments, so far they've been from a *player* aspec (being played by the mechanic, lack of logic, math). Pardon me but did you ever participated in creating a browser based game, or a any other game to be precise? You dont need months to apply the needed update, if it hurts the community, as explained above some people cant do some events due to lack of players, or simply illogical mehanic behind it. And that isnt ther fault. i'd say a week that you needed to prepare the update 2 weeks cool, more than 3 weeks is a total joke from a company sorry. Your saying that a team cant update a browser game to make things logical, and to make the community happy in a month? Sorry that's called greed, and nothing else. Suspend the current progress and make payers throw ther money to get the biggest advantage while others barely keep on hanging. Also check the list of events starting from day 1 till now, check how much % based progress did a free player get till todays event. It started to drop , heavy if i might add specialy on the last 3 events. And stop saying that you listen to the community, if you actualy listen you would fix it... Rather say that you *listen* but you prefer to ignore it since you cant move a finger and cant do anything to make them release an update and so on, sorry but at this point of view your a pawn and nothing else, how do you dare to defend them? Start saying the truth will you? Some of us got plenty of exp when it comes down to comptuer games, and how they function, market and so on.

Holy christ, learn to use paragraphs.

Dear ninja, the Fighting Matsuri Challenge don't have a maximum participants.
Feel free to enjoy the event.

So what the reply in the first post referring to then, you guys just made up a reason cause you didn't have a real one or what ;P

Dear ninja, there's no cap in Fighting Matsuri Challenge.

Firstly, I would like to apologize for the mistake that happened here.
Secondly, I would like to present myself as "John Doe", the one member from the Support Team who answered your question.

I offer you my deepest apologies if by any means you were hurt in any way with what was said be us.
Actually, the answer I gave you was wrong. There are no limits to the number of participants in the Fighting Matsuri Challenge, and for that, I am sincerely sorry for it.

"You dont listen, you care only about your income, your clearly destroying free players in the process, the lack of proper logical events is beyond horrible, server merge should be done at least 2 weeks ago, and your still got no date or any info regarding it, also you refuse to give the mecahnic of the game and so on. Name 1 good reason not to report you, and remove your game from Eu? I've been gaming for a while 15+ years, got loads of exp and this has to be the biggest BS out there. No wonder your game got denyed more than 1 times to enter Eu market... And this is your respond?"

Please, keep in mind that we are trying to explain every events clearly in the game.
As for not listening, I just came here to answer you in person to this question and I seldom am in the forum, as I said, I apologize and it was an error, a mistake, I'm deeply sorry for it.
Free Players have not been destroyed, everyone is free to play the game, players who pay for the game are also supporting us, helping us giving you better choices as a better company.
We do not care only about income, our events are given thoughts to it, how to make them better, which events the players preferred, among others. It is just that not everyone prefers the same kind of events.
As for Server Merging, I have received reports about it, and as I have told other users, we are looking into it, it might not be just a simple of a matter as you might be thinking. Our estimate date for starting server merging is in 3 weeks.

I offer you my deepest apologies and I hope this answer might help you better understand us.
Also, we do are here to try to help you every time we can.

Best regards,
Naruto Online Support Team (John Doe)

Dear ninja, there's no cap in Fighting Matsuri Challenge.

Dear ninja, there's no cap in Fighting Matsuri Challenge.

Plz read #35