Is this your first time playing a browser game ?
If that's the case then I can understand your situation a little but what you're saying is absorbed.
The moderating team informed the players that there will be A EU server about 8-9 days before the Us server opening.
Now you say how are you supposed to know about that ?
well that's what forum is for.. What do you want the moderation team to come to your house and tell you to read the forum ?? That's not gonna happen. The forum is used to inform all the players with the updates and new info and it's up to yiu you to read it or not no one will force you to read it.
same thing to the top up, did anyone force you to top up ?
Did any moderator say that we will not have an Eu server ?
I don't think so.
According to your logic we should also give compensation to players who top up before events with rebates, we should give seals to the players that used their seals before the new seal event was released...
That's NOT gonna happen because no one FORCED you to top up.
Asking for a server transfer is as pointless as kicking a ball in a sea. You kicked the ball why are we responsible for what you did ? You won't get another ball...
If this didn't clear things up I don't know what would do... because according to your logic everyone should be transferred and get their money back....
To explain more I will try to use anothrr example..
Lets say you're a cop abd you arrested a guy for stealing a cake.
The next day a new rule was released which is " Any one is allowed to steal cakes and they shouldn't be arrested"
Now, did you do anything wrong when you arrested the guy ? Nope because the announcement was a day later..
Now how ithis related to you , you ask ?
WELL you're the cop that arrested the guy. But in your case the new rule wasn't announced a day later. It was announced 9 days before but you just didn't bother to check.
Are we clear now ?