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- Registered: 2017-07-24
- Topics: 1
- Posts: 9
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- Registered: 2017-07-24
- Topics: 1
- Posts: 9
- Breeze Dancer On 2016-07-29 22:17:29
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I dont mean to offend but would you mind declaring the server opening a few hours earlier?like 6-8 hours b4 in order to help us max our pay pals and get ready for the game?I know admins are busy but this doesnt help us at all .. :/
That is a problem because i think so many people from europe they would not have paid if they had known there will be a europe server. A transfer account server is basic in a mmo and more if you can pay. -
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- Registered: 2017-07-24
- Topics: 1
- Posts: 9
- SchneeWhite On 2016-07-29 22:37:32
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Well to be fair, if you would have checked the Forum for Informations before doing that, you would have seen countless of times that it was confirmed and announcend that there will be EU servers.
Because People don't care about the Forum where you should get your Informations from, it doesn't mean it's our fault that you Topped-Up money on the NA server, it's your own fault i'm sorry.
It's not basic in a mmo to transfer accounts for the simple reason to keep it balanced! In Client based MMOs that might happen from time to time because it doesn't have that much of an impact on the Game and its server, but Browsergames don't do that.
@Breezer
I will bring that up and see if our Admins might change it ^^ This post was last edited by SchneeWhite at 2016-7-29 15:42
Sorry my english is bad and maybe i dont understand you.
I payed in the first server you opened after saw you only open and open US servers. In any moment before the date i payed, you said in forum you will open a EU server and the date. So i dont know why is my fault? Im not fortune teller.
And about the balance, i just talk about the money, not about exp, level..etc.. I can enter in the new server and pay all the money as i want..so transfer only the money isnt a problem. You can even delete my account in US server if i can have the money in a empty account level 1 cause i cant play a event on 5.am.
In the moment i payed, in the web and in the forum was 0 notices about this, you can check the dates of payment and when i enter to the server and i payed.
So is a really bad service if i must stay in US server and dont do event or go to EU server play in my time zone but lose 50, 100 or more dollars when there was 0 notices in the moment of my payment. -
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- Registered: 2017-07-24
- Topics: 1
- Posts: 9
Well, i dont understand why i must to read all the topics in a forum when i play a game and decide to pay. I think you have a great website for put EU SERVER COMING SOON!! and you have a mini client too..
You have big *oms with offers for pay but if i want to know about eu server i must enter in forum and search for that?
I dont understand how you can have a user who pay like 80 dollars in first week of the game, he explain to you the situation, and your answer is: "oh, look the forum next time, your fault."
If you value a customer who had paid 80 dollars for your game, i think you can try to put another solution than say ; "your fault".
But ok, your game, your rules.
Thank you for reply anyway. Bye -
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- Registered: 2017-07-24
- Topics: 1
- Posts: 9
- AkBino On 2016-07-30 00:05:52
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You did what we call a compulsive buying.
You could have done just like me, i tried the game on S2 and looked at the forum for EU server because i knew the time difference from the US and here is huge so i couldn't do every events every days. I just topped-up $5, even if i'm sort of a competitive player and wanted to throw more i said no to myself, to see how is Gaara and enjoy my time leveling like a free 2 play would and waited for an opportunity for EU servers. That way i collected more informations about the game a bit for the early levels, the strategy and possibilities for a future server where i would be a more serious player.
Now that EU is open, i rushed in first hour and invested more directly because i knew everything was fine for me to do so and that i like the game.
I feel sorry for you, i know how it feels to think that you wasted money, but you and only you decided to invest money into a US based server and you knew what you did no one forced you to invest.
On the bright side.. at least you are one of the people that allow free players to enjoy the game so cheers to you i know they appreciate it :)
This post was last edited by AkBino at 2016-7-30 00:07
Yeah you are right. But well.. if i create a game and *er exaplain me this to me after say to me he payed that amount..i try to help him and apreciatte his money and his love for the game. And i think isnt apreciate and im a number here. -
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