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- Registered: 2023-09-19
- Topics: 1
- Posts: 5
1＃ Go Tomy online user name is KayamaOta i recharged on 15 of september 2023 this is the fourth day and i still dont have my ingots i contacted customer support and they said i should provide them with screenshots and i dont have any screenshots
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- Registered: 2023-09-19
- Topics: 1
- Posts: 5
- Paimon-chan On 2023-09-19 15:28:47
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Well you need to show the Customer Support proof of purchase ( Receipt / Invoice )
What payment method you use? Im sure all kinds will give you a receipt , just snap that and send them
the problem is that i bought the ingots by the browser version of the game there was no way of saving screenshots i use credit card payment
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- Registered: 2023-09-19
- Topics: 1
- Posts: 5
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- Registered: 2023-09-19
- Topics: 1
- Posts: 5
- Paimon-chan On 2023-09-19 15:28:47
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Well you need to show the Customer Support proof of purchase ( Receipt / Invoice )
What payment method you use? Im sure all kinds will give you a receipt , just snap that and send them
i wanted to buy again the 1000 ingots package it says the payment is successful but the money isnt taken from my account i think the problem maybe its from my end
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- Registered: 2023-09-19
- Topics: 1
- Posts: 5
- Paimon-chan On 2023-09-19 15:28:47
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Well you need to show the Customer Support proof of purchase ( Receipt / Invoice )
What payment method you use? Im sure all kinds will give you a receipt , just snap that and send them
can i buy ingots using uk phone number becuase when i tried with credit card it failed two times
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- Registered: 2023-09-19
- Topics: 1
- Posts: 5
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