Hey team,

I've had an issue today when recharging. I had recharged $100 and I did not receive ingots as i normally would have so i went to charge a smaller amount as a test and that one went through no problems. I'm hoping i can get the right support to help me out as I'm trying to get the platinum recharge event done and i don't want this to mess up my chance. As of today i'm currently 3/5 days

Thank you in advance