I checked the help and it was stated that i would have to wait 24 hours. By the time it was fixed, I couldn't buy the monthly and have to recharge again. Can it still be fixed? I haven't use the ingots nor spun crazy slots yet.

Hello,
For this issue you will need to put in a customer support ticket (either at this link or by clicking the question mark in the upper right hand corner of the screen) to see if they can assist you. Thanks and have a great day!