Hello,
You can recover your account through the account recovery tool or by creating a CS ticket in game or in your user center. Here are the li
https://profile.oasgames.com/web/reset-password/get-user-name?lang=en-us
Unfortunately, we cannot assist with account appeals through the forum. Those must be handled through the appeal system or through an in-game ticket.
Appeals can take up to a week to process, so you may still get a response. Please make sure that you have answered all the questions in the appeal fully and correctly. This is very important to the process.
i got answer and it was good answer and i got li
do you have any information why is this hapening
OK, if you're getting this error, please clear your browser cache, restart your router and computer, and try accessing it again. If the issue persists, Fill out a new CS ticket showing the error so you can be assisted manually.
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