Hello,
I understand your frustrations and I sympathize. However, please keep in mind that this subforum is not for rants, venting, or long conversations. It is for help with bug fixes, technical issues, and for suggestions. I can take in your suggestions, but please keep that in mind.

Since this post is polite and respectful, I'll allow a limited amount of conversation on the topic, but again, please keep in mind that if the topic turns vitriolic, I will lock the thread and you will need to take it to a different, more appropriate forum to vent.

> I opened this topic for developers to reflect on the way they manage the game. I'm not here talking things to the wind. I want to give constructive criticism that helps to improve the game.
We welcome constructive criticism, and I will submit and rely and such feedback.

> In recent years we see that the game has not made good progress, as time passes more bugs appear and take weeks or months to fix.

I understand that it can be frustrating to deal with bugs, but the game has made considerable progress in recent years. One needs only look at the 1.0/2.0/early versions of the game to see this. There were no fukurokumaru's deals, no infinite illusion, there were many fewer ways to get coupons and desired rewards, nearly no ninjas were given out for free. In the past year+, I've personally watched as dozens if not a hundred or more suggestions that have been submitted have been implemented, such as requested ninjas in fireworks, optional packs in fireworks, improved rewards in events like myoboku trial and activity lucky bag, changed, upgraded. and improved rewards in nearly every event (but fishing mania, I don't know why), and so on.

> The events are repeated week after week and nothing changes except the new ninjas, for years there is nothing new.
We have a brand new event just this week, and had another one a little over a month ago.

> Ninjas are created almost every week and none of them are accessible to the whole public, ninjas increasingly broken that only destroy the game and make life hell for those who don't spend ligots. As a company I understand the need to profit from new characters, but what does it cost to bring them months later with accessibility to all people? Ninjas like Black Zetsu, Hashirama Final Battle, Madara Final Battle, Deidara Rinne, Shisui susano, Pain Six Parth, Ginkaku and kinkaku, Chinese Itachi, Chinese Neji... us "ordinary" players.
I can definitely understand this frustration, and I sympathize with it. However, if you look carefully back at events, you can see that many of these ninjas *are* and have been becoming coupon available. Deidara was recently in a fuku's deal and is currently available for coupons just this week. Black zetsu has been available for coupons in recent months. Hopefully these other ninjas you want will soon become available for coupons, as well. (However, ninjas like FB Hashirama/Madara will likely remain "pay only" for a considerable amount of time.)


> In forms you ask why many players stop playing, I have a very simple answer, there are no innovations in the game, there are no bug fixes, there are annoying waiting lines in arenas and matsuri, free players take years to get a ninja from meta,
Free players can earn around 10,000 coupons a month, so viable ninjas should only take around 1-2 months depending on luck and individual price.

> exchanges of events look like the game from 4 years ago,
Again, I would recommend looking at these events from 4 years ago, they are drastically different and much better now.

> the monopoly of power and ninjas that a whale has of free just for spending in the game is absurd,
Well, this isn't free. If a whale has that ninja, they literally spent money for it.

> Fuku has increasingly depressing prizes,
I can definitely understand being disappointed by the rewards in fuku's deals, especially if you want a specific ninja. However, Fuku's deal was actually recently updated to give better rewards for the 35k variant with the addition of the better optional packs. It received something like a 40% increase to effective ROI for powerup items for these fuku's deals. Additionally, we can't expect to see brand new ninjas move to this system immediately. It takes time for this to happen, and it's not as if there has been no movement. New ninjas an better prizes are slowly but steadily making their way to this platform.



> no power system arrives and new attribute, there are no system updates like bt and also update items in the warehouse.
I can definitely see how this would be frustrating, and you're not the first to suggest a new power system. I can definitely submit this suggestion for you. I'm not sure what you mean by update items in the warehouse, and while it's true that we have not specifically gotten a new power system in a while, there are still regular updates to existing ones. We receive new command flags and secret scrolls regularly, and the red summons effectively opened up a new power system for those that can get them (since gold/blue/purple summons give so little power but the red summons change that quite a bit.



> The community dislikes the current game but they don't take a stand, many complain but don't protest. The servers are getting more and more empty, I even see the whales stopping playing because of the repetitiveness, it's always the same thing every day and every week.
I am sorry that you feel this way. :( With my position in the community I do definitely see a lot of complaints in line with what you are saying, but I do think that discounts the silent majority. Many players are happy with the state of the game, so do not feel a need to go online to complain about it or offer feedback, because they are content. I speak to a number of people weekly, and their positions on this run the gamut from discontent to satisfied for a variety of areas.
However, if you are upset and have issues, we do always welcome constructive feedback and suggestions. Any you give here I will submit in a report to the devs. So far you have mostly complained, which I do understand, but have not offered much in the way of constructive feedback other than "more free stuff sooner," which I can understand players wanting, but which is not really a viable or constructive method of improving the game. :\


> Just make an equity of whales and frees,
This, unfortunately, is not a viable suggestion. If paying players that spend hundreds, thousands, or tens of thousands of dollars on the game were suddenly and immediately relegated to having the same options as every free player, the game would die overnight. Imagine if you were competing in a race, and you bought a $100,000 car to the race to win, and the judges saw this, so they gave the other contestants with bicycles a starting line 3 feet from the ending line while placing you 3 miles back. That would not be fair, and spending in game isn't really that different. People say it's "not fair" that spending players gain advantages over free players, but it really is. They spent to have those advantages. It can definitely be frustrating as a free player without them, but it would be inherent unfair for a spending player and a free player to be at the same position when the spending player is spending so much money.

> bring affordable stuff, fix bugs and change events. It is a fact that the game is always the same or even worse for certain people.
What kind of affordable stuff would you like to see? Powering up in game is currently more affordable now than it has ever been before, but if you have specific suggestions on what you would like to see, I can relay that.
As for bug fixes, this is an ongoing process, as you can see from this week's updates where bugs have been fixed.

The crux of my statement is that I, and we, are happy for any constructive criticism and feedback that helps the game. I would more than welcome any such feedback to be submitted to the devs. The goal is to make the playerbase happy. Unfortunately, with the game being spender-oriented, that is not always possible for all parties involved. It is effectively impossible to create a situation that is perfect for everyone. We can only do our best to balance between the two extremes for spenders and free players.

Sure, I can send in these suggestions for you.

I do think it's worth noting that while new servers/players and some free players still want ETR Madara in fuku's deal, he's heavily un-requested by more established players, since, he along with SSP Naruto, were spammed pretty heavily for quite a while, and most of the older, established players have these units finished and don't want to see them anymore. It's another difficult divide where not all options can be good for all players.

Unfortunately, there's no making everyone happy. The pack you described would certainly be liked by some, but not all.

I can submit these ninjas as suggestions for future Fuku's Deals ninjas for you.

@Kiriya
I can submit a suggestion for you that these interfaces have their rewards improved. As for merges, I'm not sure why the merges are so much slower than the community, desires, but that's something you have to go through the merge request for.

You are right that infinite illusion gives massive rewards compared to the other events. That doesn't make the other events insignificant, though. SWB's rewards alone can equate to around 1500 coupons per week if you are regularly first place, which is comparable to the spread of results from infinite illusion, just not in the coupons everyone loves so much.

The other systems are pretty similar, well, except for ranked arena and space time, those are pretty poor now. And ninetails gives experience, which is a slow grind to 115.

One of the things to remember is that there's a moon/sun overlap each week so that players are not "required" to do every single event. One can do "most" of the events in a given week to cap their moon scrolls (a value of around 3000 coupons). The system is designed to make it a bit easier to pick and choose which events you can do in a given week by giving them a common currency. Personally, I'm not a fan of the centralized moon scroll currency, but I see the reasoning behind it, and if you actually add up all the rewards, it's nowhere near as lopsided as it seems at first glance.

I will still submit your suggestions to have the rewards updated, however.

Edit: Actually, if you can tell me what rewards you'd like to see in these updated reward ideas, that would be very helpful. For example, SWB advanced refines → epic refines, etc. The more specific you can be for each event, the better.

I can definitely sympathize with a desire for a revamp on systems and buffs, and the frustration of low activity. I am sorry. :(

As for events that return constantly, a lot of these return constantly because they are consistently asked for, week after week.

However, I will put in your suggestions for these specific updates. But please be aware that “rate of roulettes for coupons should be improved” is almost certainly not going to go through. Jackpots are meant to be jackpots, not guarantee-pots.

Yes, the multiple Kushina thing was something I got a number of complaints about.

I agree, two years is a long time for ninjas to transition from paygated to available. Fortunately, the vast majority of ninjas do not follow that mold. The only ones that do are the really big name ninjas, which serve as a sort of status symbol for whales. *Most* ninjas have followed a trend of emerging from the paygate within 6 months, some a bit less, some a bit more. There’s no guarantee that will continue, and it's heavily based on the ninja’s value and cost of course, but that’s been the general trend so far.

> -What I expect from the fuku is an increase in items, increase the secret scroll, give a plate and change the ninjas every month just mix new ninjas with old ones, example: (Jiraiya toad, Itachi chinese or edo, Kakuzu Creation, Madara GNW , Madara edo or jin) (Kushina Swimsuit, Kimimaro Halloween, Kakashi kimono, Chinese Neji, kabuto sanin) a good suggestion is to increase the number of ninjas in the packs, if you now have 5 or 6 ninjas, increase it to 7 or 8 so we will have more options . Remembering that the last fukus are almost the same ninjas.

This is somewhat counter to what others ask. Most people do not want secret scroll plates or command flags. These are only valuable to new players. We also tend to get the same requests for ninjas over and over again because these are the top ninjas. As for an increase in items, as mentioned previously, we have literally gotten that in the previous months for power up choices.

I am also, unfortunately, not certain it is realistic to expect more, just, free stuff from this event. This event is already a huge amount of free stuff, and expecting more free stuff “just because we want it” is a plea that may well fall on deaf ears for the developers. I will put in the suggestion for you, but I think it would be realistic to temper expectations in that regard.

> -I know there are flags every week and new secret scroll plates, but it's boring, we need something new that also gives a lot of power.

As mentioned, the new summons do this, but I will submit your request for a new power system separate from existing power systems.

Yes, skill trial protection in the grocery store is a common request. I genuinely don’t know why that one hasn’t been granted yet.

> More affordable things? you can improve the life of free players, just buff the events, improve the exchange (Firework, Lucky stars, Great plates, Konoha tree, limited time recruitamentr, 7 days of walfare) exchanges always changing, Buff on power packs, more Flag and plate frags, and the most important thing is meta ninjas, I only get meta ninjas after he's not even a meta anymore :(

I will put in for you that you want events buffed and exchanges improved, but again, when it comes to “we want more free stuff” this is a hard sell and may not go through. We are already getting more and more free stuff than ever before, so big asks for huge increases to these values are pretty tough sells.

And as mentioned, most players actively do not want flags and plates. It’s only newer players that still need these. Every flag/plate in a fuku deal is a bunch of other, more useful items the older players could have. This is what Imean about it being impossible to please everyone.

As for meta ninjas, I would suggest saving coupons. If you save your coupons for when a meta ninja just comes out, you won’t see this issue. I see a LOT of players spending their coupons as they get them and partial recruiting good ninjas, just to finish them JUST as the ninja becomes useless or a newer/better version comes out. I see it all the time. I can’t recommend enough to not buy a ninja until you can buy them in full.

As for powerbased matchmaking, this is most likely never going to happen. This is for several reasons. First, it punishes players for spending. Second, it punishes smart players that power up. In general, it punishes powering up, which is never ideal. And finally, it creates even worse, more arbitrary gaps than a level based system. If you think that SWB is scarce now, with level divides, if we force a divide for only 3M-4M, and 2M-3.5M, and create more and more brackets like this, no SWBs will ever start because there will never be enough players for the desired brackets. It also creates the exact same issue you are seeing now, just favoring different players. Right now, “weak” players lose to “strong” players in level based matchmaking. That won’t be any different in power-based brackets. That 4M is going to beat the 3M, and the 3M is going to be upset. All that’s occuring is a shift in the contentment, rather than an actual fix.

I see that you are unhappy with arena wait times. Imagine if the game required you to EXACTLY match someone’s power for every fight. Unless you got fairly lucky or were in a seriously active server, you’d be waiting a dozen hours for every ranked arena match and hours for every matsuri match. Unfortunately, it just really isn’t feasible.

I can submit a generic request for more skillbreaks for older ninjas and for more plot instances. This is another request I get commonly.

Unfortunately, most of the ninjas you are asking for in signin would be disliked by the majority of the community. Established players already have these ninjas four starred and don’t want to get them again. Again, this is what I mean by we can’t please everyone, but it’s why we moved to optional packs.

I will submit your request, but please just be aware that there are many people that actively un-request these ninjas and have firmly stated they don't want repeats like this. It's a rough divide between old and new players.

> When I say improve events I don't mean giving things away for free, but it improves drop rates. Here an example is the konoha tree, on other servers it is possible to reach level 7 with 20k while here it is 30 to 35k. The difference in points obtained is also absurd, in addition to the ninjas from the last levels, I remember that on the br server level 7 has healing nest packages (karin taka and tsunade byakugou) and package with indra and ashura. The rewards are really better.

OK, I understand what you're saying. Unfortunately, it's an important point that the events between game versions are different, and aren't necessarily just swap in/outable. There are more factors at play than that, not all of which I can go into, but at the very least, consider that events are not in a vacuum. For example, KGT might be "better" in that other region due to a series of factors: The rewards at that higher level are not as important or valuable due to other events or game systems; or other events are worse to make up for the better in the one event; etc. I know a lot of people say "rewards are better" but when I've looked at them, that hasn't always been the case. *Most* often what it really is is "the rewards are better for me, and are my preference." An actual cost *ysis of the Fuku Deals in other regions, for example, has us being the best region for Fuku Deals.

> Currently the best event to spend coupons here is Lucky Stars and they have nerfed it recently.
I know this rumor has been going around a lot recently, but I saw this data and it was fairly suspect. The trials done were low, there weren't enough data points, and it didn't take into consideration all the facts of the situation. More rigorous *yses of this that I saw showed that lucky stars actually improved very slightly, since more stars means more powerful item packs, even if it is at the cost of straight up potions. The net gain is higher, even if it looks lower.
Also, Lucky Stars is not the best event, it's just the most popular. If you actually do ROI calculations on all the events, lucky stars is good but not best.

> What's wrong with giving away items for free? it won't affect the company's capital, every week the events can be taken advantage of without spending coupons, think about Time Limited Recruitament that gives 10 daily keys, increase it to 15 or 20 and it will make a difference. Think of an event that gives 10 potions daily, increase to 20, gives 10 small myoboku packages to 20, if the flashlight gives 40 coupons increase to 50, that's the logic when I talk about event buff.

I see what you're saying, more bonus free items does seem very nice. But, well, it actually does affect the company's capital. While I can't speak for the exact specifics of any given event, in general terms, any freely given item has the potential to hurt the bottom line, since that item will be less likely to be purchased for real money in the future. I know people hate this, but at the end of the day, the company has to make a profit to stay in business. It is a difficult balance to cut between making spenders happy enough to spend and making free players happy enough to play.

> Fuku packs need to have more options and variations of old and new ninjas, see a Madara GNW, Shisui kimono, Karin taka, Kabuto sanin and other ninjas are old but still good to play, it's not just new players who want, I've had a good time playing and haven't had a chance to catch any of these.

I hear you. It can definitely be frustrating to not get the ninjas you want. A few things I would point out though.
- Just because these are the ninjas you want doesn't mean everyone wants them. I process a lot of the suggestions for events like these, and most of the ninjas you want are not highly desired by the community as a whole.
- If you truly want these ninjas, you should consider simply purchasing them with coupons. I believe most of these have been recently available. Trusting and hoping and expecting for a Fuku deal to give the exact individual ninja you want, especially an older one that is not desired by most of the community is not a really valid tactic for getting that ninja. It would be better to get that ninja directly during a Fuku deal and getting something else with the pack.

> Maps and command flags are essential, I'm not a whale but I need a lot of flag and map. They took those out of the events and it makes me very bad to hear that new players can no longer farm flag and map fragments.
These items are still very much in events. I believe they are available in two events this week. I know what you mean is that you want them for free, and I get that, but not all items can be given out for free on the limited free weekly points for events, and these are two items that are specifically DIS-requested by older players, who have all the flags/plates they need.

> Regarding the arena, I say that an optimization is needed, it is increasingly boring to play arena, also optimize the battle of the sage.
OK, what kind of optimization would you like to see? This is a pretty general statement, but it would help a lot for filling out the report if you can give me specifics on what you want to see.

Is this about the skill pages available in the shop for the system that's not implemented? How many did he purchase? If you can, please have him contact me. IMO, that's probably eligible for compensation, though I can't guarantee that. Though I would definitely recommend not buying random items with no current ingame function.

As for the skill book system, this is a pretty divided topic. Some players ask for this, yes, but many more actively do not want it, especially many spenders. This CN function that is for some reason so lauded is, from what I have been told and seen, worse and more expensive for players to upgrade ninjas than the current system. It's why most players don't actually want it. What happens is, a lot of players will see this feature being highlighted in some youtube video, and only see the good aspects of the system or see the system in a vacuum and not fully understand how it works, and think it's better than it actually is. However, speaking as a player, I absolutely would not want this system implemented, and a lot of others feel the same way since it's just more expensive than the current skillbreaking system.

> I also don't like moon / sun coins system. In the long run it stopped me from doing events because like you said I can choose few and max out rewards and then there is no need to join anything else. That's why my suggestion to remove coins from some events back to other rewards like 9 tails invasion.
Yes, that's largely my opinion on it as well. I will submit this suggestion for you, but I think it's worth noting that it is unlikely to get greenlit.

> As for value in items yep it's getting close but when we talk about pure coupons and value we can get from spending them correct way (good events + fuku deals) then the value is just not comparable at all. To make it short like you suggested I will just say what in my mind should be done:
This statement is pure opinion, but I don't feel that I can agree with this. Just because someone might prefer X type of powerup item does not make Y type of powerup item inherently inferior. They still have value. Unless someone is a very low power player where 90% of the power systems are bad for them, all power systems are viable methods of advancing (until you start to cap them out). Coupons have more buying power, yes, and being able to choose more efficient power systems with those coupons is certainly ideal, but at the end of the day, a balanced account needs to progress in all power systems to be viable, so saying that only coupons are good because the powerup items given by some events aren't ideal neglects that concept.

> 1) Sage World Battlefield -> Epic refines change for top 3 people and I would not remove advanced ones but move them to spots 4-6 with like 50% reduced amount so that it gives something to way more players with out being too good of an event.
OK, I'll put this in.

> 2) Ranked Arena -> Update ninja pool to usable ninjas that help new players in the game but are the past meta with BT already so they can't get any stronger and there is no loss for Oasis like:

OK, I'll put this in.

> - base Hokages (maybe outside of hashirama since he is in banner)
Two to three of five of these units are meta or meta adjacent. Also Oasis puts a weirdly high value on Hokage units in general, so this is unlikely to pass through.

> - Akatsuki ninjas like Angel Konan / Shark Kisame / Blood Hidan / Edo Deidara / GNW Madara / Earth Grudge Kakuzu
More than half these units are current meta units. I'll put it in, but I think it would be crazy to expect more than like, 1-3 frags for one of these per season.

> - Kimono Shisui / 8tails Bee / Jonin Minato / Habanero Kushina
OK, I'll put this in.

> I would move current "strong ninja" pack from arena to "random ninja" pack and add those above as new "strong ninja" pack, seal scroll fragments here are probably fine for new players.

OK, I'll put this in too.

> 3) Cross and base Great Ninja War -> Remove seal scrolls or leave them be (since their value is close to none anyway) but add optional power pack same one that can be redeemed from lucky stars event. As for the amount of them I leave it for you to balance it out.
OK, I'll submit this one.

> 4) Spacetime event -> Remove current rewards and rebalance it to 2022 standards. I think that it should give rewards comparable to infinite illusion (not in raw coupons but comparable in value wise on top of them being useful aka training potions not summon scrolls) since it's rare event instead of weekly that requires cross server competition etc. Scale rewards better as well so that there is a reason to log in and win the fight instead of being offline cuz right now If I lose in 1st round or get out of groups and lose it almost doesn't matter reward wise.

OK, what kind of rewards do you want to see?

> 5) Decisive Bonds -> Change ninjas in those packs, probably could copy strong pack suggested from Ranked Arena as a way to grind frags that you are missing cuz let's be real here highest tier pack giving us base Roshi or Han is a meme.. Maybe rework lesser packs to give solid amount of ninja upgrading materials so it's easier to max levels / awakening for more ninjas since it also gives power now.
OK, what kinds of ninjas do you want to see? Most of the ninjas you gave in your earlier suggestion are still considered premium event ninjas and aren't going to make their way into a pack like this. Did you have any other suggestions?

> 6) 9 tails Invasion -> Again I would revert changes to it. We added like 5 different ways to get coins since the system was introduced to us. For new players exp is a good reward but for the rest 1000 servers there is no reason to join. Not to mention that in some cases (level freezers) exp reward is a penalty.
OK, I'll put this in. Again, I think reversion to *coupons* from sun scrolls is unlikely, though. Do you have any alternate ideas you'd like to see? That might be better received.
As for level freezers, we don't condone level freezing and consider it an exploit, so every event is not designed with them in mind.

> 7) Last thing Seasonal Rewards -> increase amount of coupons or idk add myoboku materials packs or something on top of current rewards because it doesn't make any sense that I get 10k coupons almost monthly from illusion event (top1 in my case but could even say half of it for other players) and 300/500/1000 or whatever it was for top1 coupons only for all the thing you have to do in Seasonal Event compared to sweep *on in infinite. I get it that adding more raw coupons is terrible idea so some myoboku packs or extra five nature chakra materials added to it would be something.
A well reasoned argument. I'll put this in for you.

> Everything else probably fine since we need sun/moon coins somewhere.

Last I checked (admittedly it's been a while) moon scrolls cap out below the 100k limit without weekly events like 3v3, so removing too many would actually be pretty detrimental. It's sun scrolls that way overcap (something like 3-5 times our max allowance).

OK, I will put these recommendations in for you. Re:breakthrough pills - this will probably not happen as these were purposefully removed from this spot previously, so don't get your hopes up in this regard, but I will put it in.

OK, I will submit these suggestions for you.