hello, I ran into this problem: I open the game and after logging in, I get a white screen. I tried to re-loginenter the game, restart the computer and the router, but nothing helped.
Hello,
It sounds like you have an unstable connection to the game
server (which is not the same thing has having a poor internet
connection; one can have good internet but a poor connection to the game
server).
Please try these steps (in this order and don't skip any), it may resolve your issue:
1) Clear the Client Cache
2) Flush your DNS Cache
3) Reboot the PC (To be extra sure, reboot the Modem/Router too)
If your problem persists, there are only a few options left:
1) Trying some VPN programs (try all of the VPN servers each one offers to find one that works best for you)
2) Waiting a while for it to resolve/settle down
3) Contacting your ISP for assistanceHopefully the first set of steps will resolve the issue for you. If not, a VPN clears up the issue for most players.
4) Attempt a clean reinstall of the client in case your files became corrupted.
Thanks and have a great day!
thank you, clearing the cache helped solve the problem.
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