Hello,
As Trilani mentioned, the event was temporarily suspended due to a bug. At present we do not know if the event will return by week's end, but we advise holding onto any unopened MGM boxes until then. We also do not know if compensation will be received for the loss of the event, but I have put in a blanket request that compensation be sent out for all servers as a result of the event being suspended.
If you have been individually affected, please send in a ticket through the in game CS platform explaining your individual loss so that you can be individually compensated for what you spent.
https://support-center.oasgames.com/
Again, we are sorry for the inconvenience here, and thank you for bearing with us as we work to fix this issue.
Thank you so much for your kind and understanding reply. Oasis would be better-liked and more players would be retained if Oasis sincerely showed caring attitude more.
Players like myself might even become Pay 2 Play instead of F2P. I stay F2P because I see how I am treated and mostly I feel upset with examples like this. I await to see whether we get compensation, and whether it is equitable or not.
Oasis is on notice.
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