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Recharge bug

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  • Registered: 2018-04-17
  • Topics: 2
  • Posts: 11
On 2022-03-25 16:14:45Show All Posts
8#

Hi guys, i have the same problem since yesterday.. After the recharges i received the ingots but it doesn't count in any events. Every single event telling me that i recharged 0 ingots. i have send 2 tickets yesterday still nothing

  • Registered: 2018-04-17
  • Topics: 2
  • Posts: 11
On 2022-03-25 16:18:45Show All Posts
9#
  • Tachibana Saeko On 2022-03-24 13:50:16
  • Hello,


    At present, recharges are working, but there is currently an issue where recharge progress in events may be delayed by up to 24 hours. For Infinite Tsukuyomi this will not be much of an issue since you will simply get credited by tomorrow. For ino's flowers, however, due to the timing of the event this is obviously more of an issue. You will need to create a ticket with your video and screenshots and submit the ticket. Here is the link to the CS platform.

    https://support-center.oasgames.com/

i the same problem, i sent 2 tickets yesterday one to bug one to recharge. but i dont understand why you want us to sent video or picture? you can see what recharge i have done right? btw i send pictures

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