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[ Bugs ] Various things need fixing

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  • Registered: 2017-07-24
  • Topics: 23
  • Posts: 1894
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On 2022-03-06 20:45:18Show All Posts
2#

Hello,
> First thing is a small one. When seeing a friend in Konoha south for a moment. I'd see about inviting them for things like friendship TI, but on the friend list says they are offline when you clearly see or saw them. I have seen them talking in group chat while the friend list has shown them offline. I have not seen an option to appear offline. When this happens, you cannot invite them. So they need to refresh to make the friend list show them online.

Was your friend list already up when this happened? The friend list is generally "cached" and will need to be "refreshed" for most activities. If you open the friend list, and your friend logs in after that, they will continue to show as offline. You will need to close and then reopen it. If this is not the case, can you get me a video showing the error so I can submit it?

> For Missions general mobilization. There are times when deleting missions they take a moment to finally delete. I think that started on that event like 3 or 4 cycles ago.
Can you get me a video showing this error so I can submit it? This never happens to me.

> Also when clicking on the bar where you would type in someones name to give them the mission. The default text that is in that bar doesn't delete, so you have to delete it yourself before you type in someones name, which isn't a big deal, just annoying.
Sadly, this is not a bug, this is a common text box problem. There is an invisible cursor in that box. When you click in there, the text already in there stays. You will need to highlight all/delete all to remove it. However, I can submit as a suggestion to have this improved as a quality of life upgrade for you, if you'd like.

> For 3v3, there is 2 bugs I have noticed. First is there are times the game doesn't want to let you queue up for a fight. So you have two choices on that. You can either *on mash on search for battle until it finally lets you search, or you refresh and for your team again and try searching.
Yes this is caused by a poor local-server connection and is unfortunately common with 3v3. We recommend all players refreshing and trying again until the server stabilizes. This is a known error that is currently without a hard fix.

> Second is, when a queue is taking forever, you try to cancel the queue and restart it, but it tells you you're already in a fight. So you need to refresh to get out of this.

This happens when a match was about to start but for some reason failed to properly initialize. You will need to refresh the game and restart to stop this error. It is recommended to cancel your queue every few minutes to ensure you aren't "stuck" like this. Like the above error, this is a known bug that does not currently have a fix, and it's caused by poor cluster-connections.

> I have only seen this one time, but I will list it just in case others have the issue. When Rescue the jinchuriki I started a team, went to the location needed. When I clicked on Obito to start it, the *on was faded. I couldn't start it. I tried to refresh, then we tried again, we still couldn't. All 3 of us had to refresh before we were able to start it.
This is a fairly common error that occurs with Rescue the Jinchuriki that usually happens if players are in the zone with the event begins, though it has been known to happen if players are simply online when the event begins. It has been around for a long time but has never gotten a fix because it is not "malicious" and has such an easy workaround: As you discovered, all players simply need to refresh to fix the issue. There is almost no chance of mixing the event as a result of this error, so it has never received a high fix priority.

> When doing breakthrough. That seems to have an issue. While doing skill trial, clicking on test takes a few seconds to try and change the skills one time. It used to be instant. trying to change a ninja that just eats your materials to change their mystery. That can take a very long time.

Unfortunately, this is not really a bug, but you are correct that this slowdown of skill trials did not used to exist. I suspect that at some point the nature by which the skill trial system queries the server was changed, which makes it take longer, so it now takes a second or two instead of a millisecond. It will probably be faster with a very strong connection to the server.



> When just doing a battle in any mode. Team instant, Strong Approaching, Arena, anywhere really. There is a rare chance that you see the ninja on both sides just standing there. They don't attack. You can't use mystery. If it's in PVP and they aren't having an issue, they pretty much get a free win, because you have to refresh to get out of that and by the time you return you will most likely be almost dead if not dead already.
What ninjas are on the field when this happens? What is going on? Can you get me a video of this occurring so I can submit it as a bug report?

  • Registered: 2017-07-24
  • Topics: 23
  • Posts: 1894
  • Moderator
On 2022-03-11 16:50:58Show All Posts
5#

The text box thing isn't inherent to this game. That's just a default text box thing. You'll see that everywhere. I think a text box has to be specifically coded to work otherwise.

As for that delay on your missions, I'll ask about this, but you will need to submit a ticket too, but at a glance, this just looks like lag. High chances that you just have a bad connection or your computer is slow. Here is the link you need to use to submit this issue.

https://support-center.oasgames.com/


For any other issues, you are also going to need to catch them with a recording. It's hard to verify these errors without a recording, sadly, since we don't know what's going on. Especially in the case of the game freezing. If the game does not freeze, you can type the word


hylogfile

directly into the game, which will create a file that you can submit that we can look at too.

  • Registered: 2017-07-24
  • Topics: 23
  • Posts: 1894
  • Moderator
On 2022-03-11 17:07:17Show All Posts
6#

I am being told it is possible that with the number of things wrong with your game you may have a bad install. You may want to try a clean reinstall and see if that fixes any of your problems.

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