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[ Bugs ] Unable to login

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sumi87072@gamil
  • Registered: 2020-11-20
  • Topics: 3
  • Posts: 3
On 2021-09-16 19:14:43 ｜ Show this Author Only ｜ Descending Order
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We have experienced black screen when login in from the mini-client. Other players from our group have also faced this problem now. Please fix this ASAP, thanks.A9BEFFFE-779E-4FD2-A4BC-3882CBE7D86F

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tylermotoki
  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-09-17 10:42:02 ｜ Show this Author Only
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Hello, what server are you having issues logging into? Have you tried clearing client cache and flushing DNS? If that does not work, have you tried restarting your pc/router and trying to login via VPN? Using a VPN might require you to use multiple different servers within the VPN to bypass the issue.

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Kennith7880
  • Registered: 2021-09-17
  • Topics: 0
  • Posts: 1
On 2021-09-17 19:57:02 ｜ Show this Author Only
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  • tylermotoki On 2021-09-17 10:42:02

  • Hello, what server are you having issues logging into? Have you tried clearing client cache and flushing DNS? If that does not work, have you tried restarting your pc/router and trying to login via VPN? Using a VPN might require you to use multiple different servers within the VPN to bypass the issue.

Thanks for the update and tellthebell quick reply. I'll be sure to keep an eye on this thread. Looking for the same issue. Bumped into your thread. Thanks for creating it. Looking forward for solution.




This post was last edited by Kennith7880 on 2021-09-21 11:45:04.
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