Platform: (If browser, indicate what you are using; If Mini-Client, please include the version of it)
Mini client

- Server ID: 1834 NY

- In-game Name: Babushkaboi

- UID: (For Facebook accounts, you can find your UID on the bottom of your game interface; For Oasis Accounts, you can find it by clicking HERE)

200000093648045

- Description of the bug or issue you encountered or experiencing:

recharged 500$ ingots through bit pay crypto currency 2 days ago still have not received any in game i contacted support they said they confirmed transactions 2 days ago and they will do investigation and yet still no professional ways of handling these type of priority issues i need some help either i need them give me my money back or in game ingots ASAP it is wasting my time and i am missing these events which i paid for everywhere i looked transaction went through AND THEY CONFIRMED IT but still my issue is getting ghosted i need some URGENT help

- Screenshot of the error or problem:

- Operating System: Windows

- Screen Resolution:

- Your Computer Time zone and your Country: EST

- Are you using VPN? NO