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[ Bugs ] Recharge Ingot Issue

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bibumase
  • Registered: 2018-06-25
  • Topics: 2
  • Posts: 5
On 2021-08-08 19:37:18 ｜ Show this Author Only ｜ Descending Order
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Hi,

I have problem with recharging ingots. I have recharged $99.99 but it ended up not appearing in my account. I use American Express card and the bank has already deducted the amount.

I really need help can someone tell me what I need to do

Thanks

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tylermotoki
  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-08-10 04:01:19 ｜ Show this Author Only
2＃

Hello, you will need to create a CS ticket and provide them with the proof of purchase provided through American Express.

https://support-center.oasgames.com/

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Huang25635
  • Registered: 2021-08-11
  • Topics: 0
  • Posts: 1
On 2021-08-11 16:02:57 ｜ Show this Author Only
3＃
Note: Sorry，the post does not exist or has been deleted
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