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[ Bugs ] Cant login

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  • Registered: 2021-03-20
  • Topics: 2
  • Posts: 2
On 2021-07-03 06:26:24Show this Author OnlyDescending Order
1# Go To

I was trying to log and it say connecting to the server and i wait for like 30minutes and it was saying that again i was not in the game


(sorry im not se*ng english so sorry if uoi see error)

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-07-03 10:28:18Show this Author Only
2#

Hello, this typically happens when there is an issue with the connection to the server. I would suggest clearing your client cache and flushing DNS. If the issue persists, please try restarting your pc and router, then you might need to login using a VPN, and using many different servers in the VPN.

  • Registered: 2021-03-20
  • Topics: 2
  • Posts: 2
On 2021-07-04 00:13:43Show this Author Only
3#
  • tylermotoki On 2021-07-03 10:28:18
  • Hello, this typically happens when there is an issue with the connection to the server. I would suggest clearing your client cache and flushing DNS. If the issue persists, please try restarting your pc and router, then you might need to login using a VPN, and using many different servers in the VPN.

How i clear client cache?

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-07-05 12:22:47Show this Author Only
4#

On the upper righthand corner of the miniclient, there is a cogwheel looking icon, if you click on that, there will be an option stating "clean up system" this will clear your client cache.

  • Registered: 2021-03-20
  • Topics: 2
  • Posts: 2
On 2021-07-06 01:37:06Show this Author Only
5#
  • tylermotoki On 2021-07-05 12:22:47
  • On the upper righthand corner of the miniclient, there is a cogwheel looking icon, if you click on that, there will be an option stating "clean up system" this will clear your client cache.

but you said i might clear client cache but i cant go into the game im stuck at the mini client who keep saying connecting to the server

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-07-07 03:22:02Show this Author Only
6#

The game does not actually need to load before you are able to clear the cache. Unless you are having issues with the login screen loading, in which case it would have to be an issue with a corrupted file, poor connection, or the game failing to load. These can be corrected by doing a few different things. First I would recommend restarting your pc and router, then if that does not work doing a fresh install of the client, uninstall and reinstall it, flushing DNS, or logging in via a VPN. With a VPN, you might be required to choose many different servers from within the VPN server to bypass the server that is causing the issue.

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