Platform (Browser -Chrome, Firefox etc / Mini client) : Mini Client
Server number : 418: Worm's Lair
Character name : Pattycakes
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : 10209028227569197@facebook
Description of the problem you are experiencing : I purchased a monthly card pack using 300 ingots I had saved last night around midnight server time, my time around 10 pm. Apparently I can't collect it at all and it completely bugged out. This is not normal, please fix.

Operating system : Windows
Screen resolution : 1680 X 1050
Your computer time zone and your country : MST U.S.A.
Are you using VPN ? : NO

Screenshot of the error page :