White screen on client

5.0 GNW Treasure Minato

Views: 2090 ｜ Replies: 5

[ Bugs ] White screen on client

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risp Registered: 2020-04-28 Topics: 4 Posts: 10 On 2021-03-13 22:38:31 ｜ Show this Author Only ｜ Descending Order 1＃ Go To Got this error now, idk if is just me? it happens only on new client the old one works This post was last edited by risp on 2021-03-13 22:38:31. Reply

dionwx

Registered: 2017-07-24
Topics: 0
Posts: 1

On 2021-03-13 19:25:42 ｜ Show this Author Only

2＃

me too

Tachibana Saeko

Registered: 2017-07-24
Topics: 22
Posts: 1894
Moderator

On 2021-03-14 08:34:25 ｜ Show this Author Only

3＃

Hello,
This typically happens when you have an unstable connection to the game's server. The first step would be to try to clear the client's cache then flush DNS. If this doesn't work, you can try rebooting your PC or reinstalling the Miniclient. You c*so try using a VPN.

Hopefully one of these solutions works for you! Thanks!

risp

Registered: 2020-04-28
Topics: 4
Posts: 10

On 2021-03-14 13:34:58 ｜ Show this Author Only

4＃

Tachibana Saeko On 2021-03-14 08:34:25
Hello,
This typically happens when you have an unstable connection to the game's server. The first step would be to try to clear the client's cache then flush DNS. If this doesn't work, you can try rebooting your PC or reinstalling the Miniclient. You c*so try using a VPN.
Hopefully one of these solutions works for you! Thanks!

tried all none work...well at least now is black screen loading, also if that would be issue why does it work on the old client?

This post was last edited by risp on 2021-03-14 13:43:08.

tylermotoki

Registered: 2017-07-24
Topics: 13
Posts: 2146

On 2021-03-16 11:36:39 ｜ Show this Author Only

5＃

If the old client is working for you, I would suggest *ing with that one. When you go to reinstall the miniclient, are you completing uninstalling the miniclient before doing so?

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