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[ Bugs ] Daily recharge

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  • Registered: 2017-07-24
  • Topics: 29
  • Posts: 10
On 2021-02-03 23:33:10Show this Author OnlyDescending Order
1# Go To

Screen Shot 2021-02-03 at 10

I recharged two times and follow the rules of daily recharge on my new server and it didn't give my frags for gaara three star it wont let me claim which means I recharged two times for nothing it only let me recharge once as u can see my gaara how can I text naruto online directly someone help me dis game being annoying and I don't even have mac client so its so slow



Screen Shot 2021-02-03 at 10





This post was last edited by polok3 on 2021-02-03 23:33:10.
  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-02-04 11:20:35Show this Author Only
2#

Hello, I just want to verify that you recharged at least 50 ingots, on separate days. If this is indeed true, you will have to create a CS ticket and provide them with the proof of the recharges, as well as the screenshots showing that you were not able to claim the event.

https://support-center.oasgames.com/

  • Registered: 2017-07-24
  • Topics: 29
  • Posts: 10
On 2021-02-04 22:17:07Show this Author Only
3#
  • tylermotoki On 2021-02-04 11:20:35
  • Hello, I just want to verify that you recharged at least 50 ingots, on separate days. If this is indeed true, you will have to create a CS ticket and provide them with the proof of the recharges, as well as the screenshots showing that you were not able to claim the event.

    https://support-center.oasgames.com/

there not answering

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2021-02-09 06:15:50Show this Author Only
4#

Hello,
It takes a few days for for the customer support team to respond to tickets; you'll just have to be patient and wait for a response. Is your ticket still marked as pending?
Thanks!

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