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[ Bugs ] X-servers down?

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  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-01-16 10:20:18Show All Posts
12#

Hello, I am sorry for the troubles. I have inquired about this, and will let you know if I find anything out. Thank you, Li j, for providing the screenshot that shows the error code. Thank you all for reporting this.

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-01-17 01:04:08Show All Posts
16#

This should be fixed now, please let us know if you are still experiencing issues.

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-01-17 09:45:15Show All Posts
22#

I had immediately forwarded that the issue was not fixed, I am waiting for a response regarding this, or for it to be fixed.

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-01-18 11:04:14Show All Posts
27#

I have been told that they are still working on this. I have not received any ETA, but we have not forgotten about this, and I have been bugging them as much as I can to get this corrected asap.

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-01-18 11:31:01Show All Posts
28#

Did Sage Arena work for anyone here?

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-01-18 23:27:54Show All Posts
35#

I am being told this should be fixed now. Please let me know if it is.

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-01-20 05:09:33Show All Posts
56#

This issue is not being ignored, we are still trying to do whatever we can to get them to rectify this issue. The techs have been looking into it and trying to fix the issue. They believe they had it fixed yesterday, which is when it was operating correctly for approximately an hour, and then we reported that it was not working again, and hopefully it gets fixed soon! Compensation is also being discussed with the team.

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-01-22 17:25:12Show All Posts
86#

We are not ignoring this thread of this issue, we are recording and trying to get any updates that we can, and trying to provide as much information as we can to the devs. We are incredibly sorry that this is still an ongoing issue.

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-01-23 11:07:12Show All Posts
95#

As a few of the other players stated, the two seal scrolls sent were not compensation sent out for this error, but were instead sent for the seal scroll fragment issue. I am still trying to talk to them regarding the compensation for this server in particular, and thank you guys for recording the events that have been missed due to this issue.

seal fragment compensation

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-02-03 08:33:50Show All Posts
137#

We have been inquiring in regards to the compensation for this issue, and currently the devs are trying to figure out the best compensation to send to the players, and hopefully this process is completed soon.

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-02-06 15:21:14Show All Posts
145#

If there were any missing rewards or issues with the compensation, please let us know.

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