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[ Bugs ] X-servers down?

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  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-15 22:10:16Show All PostsDescending Order
1# Go To

All x-server events (3v3, arena, ST) won't work. They just show loading for a long time, then tell about exeed request time (timeout). That's why none of them can de done today. It's not about only my case, nobody in my server cluster can do any of them. Since server S363 is almost 4 years old ( 3 years and bit over 11 months), it's not about servers age either. Things worked just fine yesterday.

Any idea what's happening and are things fixed by evening events time, so we could do everything then? There's a lot of daily rewards possibly missed by a lot of people, if nothing's done. Or if things are not fixed in time, can we at least get rewards we should have gotten in mail tomorrow?

Screenshot150121

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-16 02:08:50Show All Posts
3#

Events have reopened at evening and said events are still unable to be entered. Just giving an update.

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-16 03:37:24Show All Posts
9#

Yet another update: Training grounds dosen't work either.

Servers that are in our cluster: S363, S366, S393, S321, S324, S327, S333, S360. A lot of players missing a lot of rewards from many events.

X-server events that won't allow anyone to enter because "exeed request time": Arena, 3v3, Space-time, Fighting Matsuri, Training grounds.

Hoping things are fixed before monday, since I'm afraid every fixer has gone home to spend weekend off. That would cause way too many players to lose way too much in total.

And like was said before: EVERYONE in said servers have reported this happening to them. Only in-server events, like Rescue the Jinchuriki seem to work.

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-16 15:08:07Show All Posts
13#

2nd day, still the same. At this point I'm getting worried what will happen to GNW...

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-17 02:34:27Show All Posts
18#

From what we have tried, nothing's been fixed yet. X-servers are still down for everyone in our cluster still.

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-17 04:04:35Show All Posts
19#

Update: Even normal GNW takes a lot longer to load before we could enter it. And it is in-server event with no need for x-server. But at least we can enter it. Next week it's x-server GNW though...


Issue with x-servers seems to be only in our server cluster, since nobody else seems to report about same things happening to them. At least others have been spared about this. Still multiple servers worth of players miss rewards from Arena, 3v3, Space-time, events that use x-server (Matsuri, Training grounds) or rewards that need them to be gotten (7 days of welfare missions). Hoping issue gets fixed at least by day 3.

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-17 16:05:19Show All Posts
24#

A lot of people are owed a lot of compensation. 3 days without x-servers working in anything= a lot of rewards lots for quite a lot of players. More for active & high powered players, who are likely to get max rewards from said dailies & events. I don't envy the person who has to count how much has to be sent to us in mail...

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-18 03:35:10Show All Posts
26#

Now we can't even enter Sage world battlefields. It shoudn't even be x-server, but in-server event.

Screenshot170121sage

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-18 22:03:28Show All Posts
34#

I agree about need for compensation. If compensation is sent for 1 event or something being down for 1 day or less, all x-server events and such being down for 3 days should be clear case.

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-19 00:30:13Show All Posts
38#

It worked for a while, but x-servers are off again. Why didn't it stay fixed?

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-19 03:08:40Show All Posts
43#

You can register & make a team in Matsuri, but fight won't start. Some tried Bonds too, but they won work either. I guess all we can do today is Nine-tails & single player. A lot of game will be missed by us.

Screenshot180121matsuri

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-19 20:50:53Show All Posts
52#

At this point all we can do is wish that x-servers are fixed for good by thursday's maintenance. Not a lot of hope left for this week to be saved anymore.

Even x-server GNW seems to be messed up. This is bad news for our group, since we won last weeks normal GNW and would surely have taken part in it.

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-19 22:49:44Show All Posts
53#

Our group's leader just told when he tried to send GNW packs loading started and it didn't stop, so this issue makes us unable to send GNW packs to players as well. Whole weeks packs seem to be going to waste then...

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-20 03:34:07Show All Posts
54#

And yet another update: 1 more Sage Worlds Battlefiends we can't enter. During month when there's 2 season missions for it. More people will be missing those missions and/or points because of this.


By the way, is our server cluster really only one that suffers from x-servers being down? You'd think there would be more talk about this, if it would have hit more servers.

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-20 22:32:34Show All Posts
59#

Now we wait for:

1)Game to work as normal again.

2)Fair compensation for all we lost during this week.

Some might have managed to do some of monday's x-server things on daytime(arena, 3v3, x-server), so they lost only 5,5 day's worth when x-servers going down again prevented doing evening events for them as well. Rest lost 6 whole days worth of events/dailies/rewards. This hit at least 8 servers worth of players in our cluster.

Let's just hope compensation is fair compared for all we lost. Many ways we have lost rewards/participation/etc we would have gotten on normal days, for multiple days. Normal compensation dosen't seem enough, since they're usualy for 1 event on 1 day. This issue became this bad mostly because it wasn't fixed as soon as usual bugs. We can't complain about it being fixed, since even you though all was fine on monday. But we can, if you cheap out in compensations. This might end up being biggest compensation most of us have seen...

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-21 22:26:25Show All Posts
73#

1st day of 2nd week, day 7, x-servers are still down.

This issue keeps getting worse longer it lasts. This week we'll be missing Themed arena and Arena Training from events, not being able to do arena fights for easy missions orget thet done to get mission for Great plates. And that's just from not being able to do arena. Rest of x-server issues are in addition to those.

Space-times strongest started today too, but we can't take part in it either. If this issue won't be fixed soon, thsoe who didn't have Sage of 6 paths in arena to get participation for Zenith won't get it in time. And if this keeps going, we'll miss Zenith as well. Add everything we talked about in orevious posts.

It starts to feel that instead of messing up 1 day or a week, this 1 bug or whatever it ends up being spoils whole month for our server cluster. No wonder why highest powers in our cluster have talked about going on strike and not recharging. Since nobody got to Ino's flowers ranking and one of them lost their Jonin medal, it might be already going on. The way we are treated...

Screenshot210121

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-22 21:59:14Show All Posts
93#

Today monthly event to fight 5 fights in arena is on for a week and we can do those either. Just adding to the list.

And 2 seals we got isn't even enough to cover Matsuris we missed to those who would have gotten 5 wins from them. Even themed arena we can't do is worth seals, summon scrolls + ninja frags.

Most people are anrgy about missing ninja frags (for example 3v3) and lost sun & moon scrolls, that could have been used in many things. Just giving a hint of what to compensate at least.

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-24 15:39:10Show All Posts
103#

Day 10 and we still got this issue. Hoping something good happens on monday, when workers come back from weekend holidays. Not much hope for anything happening today.

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-26 21:47:15Show All Posts
118#

At least arena worked for a while. Then it went off again. And I don't think I'm only one, who still needs wins in arenas this week...

Is it really this hard to make fix stay?

  • Registered: 2017-07-24
  • Topics: 17
  • Posts: 337
On 2021-01-28 03:48:25Show All Posts
125#

Game seems to have started working. Normally this would be a cause of celebration, but this has happened 3 times already. Hoping this fix stays....

In addition compensation must be good. We had 1st exodus of players when flash died, 2nd after this had been on for quite some time. 3rd is likely to happen, if players feel insulted by too small compensation after most of the game was unplayable for 12 days messing up lots of rewards we would have gotten.

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