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[ Bugs ] I cannot log in via Chrome or Safari

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Shush
  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-10 03:17:41 ｜ Show All Posts ｜ Descending Order
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Hey There,

I've just updated my Mac and I can no longer log into the game via any internet platform (Safari, Firefox or Google Chrome). No loading screen comes up..... please help.

Thanks.

GhostlyKisses S1496

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Shush
  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-10 03:52:37 ｜ Show All Posts
3＃
  • Hello20072019 On 2020-11-10 03:20:51

  • Oh I think you have to get mini client

I don't really want to have to install a client, is there any other way?


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Shush
  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-10 06:47:05 ｜ Show All Posts
5＃

It doesn't work on Mac bro...

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Shush
  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-10 16:14:49 ｜ Show All Posts
7＃
  • tylermotoki On 2020-11-10 11:36:19

  • Hello, please ensure that the latest update that you performed did not entirely remove flash. Otherwise, you might want to try the fixes stated below, and see if these can help you, or give you a guide to search for.

    https://forum-narutoen.oasgames.com/page/show-post-47667-1.html

Thanks Tyler. I can confirm my flash player works & is up to date but I still cannot log in....

I've missed last nights events & I've paid for Naruto's froggy... This is quite frustrating as I'm going to miss out on CPU and the events.

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Shush
  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-11 01:11:01 ｜ Show All Posts
8＃

@Oasis.... Hope we can come up with a solution as I've invested quite a bit of £ into this game.

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Shush
  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-11 15:40:39 ｜ Show All Posts
11＃

Flash player still works & is allowed on Naruto on Safari & Chrome.

Screenshot 2020-11-11 at 07Screenshot 2020-11-11 at 07

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Shush
  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-12 01:04:21 ｜ Show All Posts
13＃
  • Tachibana Saeko On 2020-11-12 00:38:38

  • Hello,
    I know this is counter-intuitive, but have you tried an older version of chrome or firefox? That's what most people are doing that run the game on a browser, at as far as I'm aware.
    Thanks!

Hello,

Thanks for the suggestion but as you said very counter intuitive... Is there any long term plan of action to solve this? Again I bought froggy on this event so I'm losing CPU, event rewards & XP.

Thanks.

GK


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Shush
  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-12 23:45:12 ｜ Show All Posts
15＃

Oasis... How can I escalate this further? I want to reiterate I've spent a decent amount of money on this game...... Shall I escalate a refund with Paypal? Please advise plan of action.



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Shush
  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-13 17:08:17 ｜ Show All Posts
16＃

Due to the lack of response + service I've escalated this further.

Thanks.

GK

S1496

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Shush
  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-15 03:10:50 ｜ Show All Posts
19＃
  • tylermotoki On 2020-11-14 05:16:57

  • A Mac compatible miniclient has already been requested, but we are not aware of the current plan regarding the future of the game, just that there IS a plan. Only time will tell if there will be a Mac-compatible miniclient.

I understand that, but I've invested hundreds into the game & can no longer play due to no fault of my own.... Really disappointed.



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Shush
  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-16 03:03:07 ｜ Show All Posts
21＃

This doesn't work.

Thanks,


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Shush
  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-16 19:11:03 ｜ Show All Posts
23＃
  • Dresq On 2020-11-16 17:06:58

  • Have you tried Opera? Another player in this thread mentioned they got it to work using that browser.

I have, no joy unfortunately :(.

I think my time with this game has come to an abrupt end....

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Shush
  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-20 01:50:51 ｜ Show All Posts
26＃

Safari is my preset =( I've had another update since still no joy.


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