mini client bug

5.0 GNW Treasure Minato

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[ Bugs ] mini client bug

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destruptor Registered: 2020-09-04 Topics: 30 Posts: 148 On 2020-11-03 21:54:21 ｜ Show this Author Only ｜ Descending Order 1＃ Go To When i pull in treasures it keeps freezing and getting stuck and sometimes i pull a ninja it freezes so i close the mini client then check back then the ninja is gone. Reply

AQUA 5 ELEMENT

Registered: 2017-07-24
Topics: 1
Posts: 8

On 2020-11-03 22:42:22 ｜ Show this Author Only

2＃

Note: Sorry，the post does not exist or has been deleted

Tachibana Saeko

Registered: 2017-07-24
Topics: 23
Posts: 1894
Moderator

On 2020-11-03 23:42:37 ｜ Show this Author Only

3＃

Hello,
To be clear, are you saying that the display showing the ninja is gone when you get back, or the ninja that you received is no longer recruited?
Thanks!

destruptor

Registered: 2020-09-04
Topics: 30
Posts: 148

On 2020-11-04 00:02:15 ｜ Show this Author Only

4＃

Tachibana Saeko On 2020-11-03 23:42:37
Hello,
To be clear, are you saying that the display showing the ninja is gone when you get back, or the ninja that you received is no longer recruited?
Thanks!

When i draw and get a free ninja my screen freezes then when i close the page and log back in my ninja that i drawed is gone

Tachibana Saeko

Registered: 2017-07-24
Topics: 23
Posts: 1894
Moderator

On 2020-11-04 06:37:41 ｜ Show this Author Only

5＃

And how many times has this happened?
Do you have the free draw back, or is the draw used up?

destruptor

Registered: 2020-09-04
Topics: 30
Posts: 148

On 2020-11-04 10:20:56 ｜ Show this Author Only

6＃

Tachibana Saeko On 2020-11-04 06:37:41
And how many times has this happened?
Do you have the free draw back, or is the draw used up?

the draw is used up and when i get the ninja it crashes then the summon and my ninja is gone

tylermotoki

Registered: 2017-07-24
Topics: 13
Posts: 2146

On 2020-11-04 12:49:09 ｜ Show this Author Only

7＃

Hello, to ensure a proper connection to the game, please try clearing cache and flushing DNS. To look into the issue regarding your draws not giving you the character after the freezing, please contact CS via a ticket. Describe, in as much detail as possible, the issue, and send them any screenshots that you have that might help simplify the process.

https://support-center.oasgames.com/

Great Jiraiya

Registered: 2017-07-24
Topics: 19
Posts: 254

On 2020-11-05 03:39:03 ｜ Show this Author Only

8＃

whatever u guys do nothing will be happen :p Its true

destruptor

Registered: 2020-09-04
Topics: 30
Posts: 148

On 2020-11-05 10:13:12 ｜ Show this Author Only

9＃

Its fine we have a new mini client thing

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