• Tachibana Saeko On 2020-10-13 08:47:06

• Hello,
  Unfortunately, only Customer Support can refund lost ingots. No one on the forums has that ability. We refer people to customer support for issues of that magnitude. If customer says they are unable to help you with that issue, then there is nothing we are unable to do for you.
  Apologies for your lost ingots, but congratulations on Reserve Seal Tsunade!