Hello! Sorry to hear that you are still having issues. If you are still having trouble on the browser, you can try these steps outlined here.

If you continue to have issues with browser, I recommend trying to use the mini client instead, you can download it here.

If after trying the above steps, you still are having issues, I recommend troubleshooting the issue by contacting our Customer Support directly, which can be found here.

Please in the future use the Bug/Support section of the forum for support related inquiries. Thank you!